BSODs + hangs after clean install on new laptop!

  1. Posts : 2
    Windows 10

    BSODs + hangs after clean install on new laptop!

    So I got a new laptop - MSI Dominator Pro GT72. I added two 8GB sticks of RAM on top of the current 16GB currently in it. It also had two Kingston m.2 SSDs in RAID 0. It was running with out any problems what so ever. I decided after that I actually wanted the ssds as two independent drives. So I removed the RAID setup and did a clean install of Windows 10 back on. That seemed to install all ok.

    Then In the process of installing the drivers from the provided MSI disc it hung and then restarted. Then ever time after on login it froze a few seconds in. I thought I'd try a clean install again on the other SSD this time just to see if it reoccurred. Sure did. After installing some of the drivers and using the machine it crashed again and froze on login. I even tried all the updated drivers from the msi website instead of the ones on the disc.

    I've run a memtest and absolutely no errors. I've updated the bios and firmware also. I then began running verifier to see if I could find a culprit. I got a BSOD before login repeatedly. I then got down to only selecting a bare few drivers in the test and was able to login with no BSOD. When I ran verifier with combinations of drivers they worked sometimes and only really seemed to crash when i stacked more and more drivers for it to test. I'm not sure if its suppose to work that way or not.

    I thought it might have something to do with me separating the m.2 ssds from the RAID. But I have no clue how or why. I should mention that there is a 1TB hdd also in the machine. Any assistance would be very much appreciated at this point.
      My Computer

  2. Posts : 654
    windows 10 Pro

    The verifier enabled dumpfiles blames many different drivers with timestamp predating windows 10.
    You said you used the provided CD from MSI to install the drivers.
    You clean installed windows10, is this a other (newer) version than the version which was preinstalled on your laptop from MSI.?

    On the support page of your laptop
    Msi advice to install in a certain sequence did you did that?
    Please follow below sequence to install driver. 1. Chipset, 2. Intel VGA, 3. nVidia VGA, 4. Audio, 5. LAN, 6. Card Reader 7. WLAN, 8. BT, 9. Touchpad, 10. ME, 11. Radio Switch, 12. Others
    Please update all your current drivers to the latest versions from the supportpage.

    If your system keeps unstable i would do a new clean install with the newer drivers from the supportpage and install it in the sequence adviced by MSI.
      My Computer

  3. Posts : 2
    Windows 10
    Thread Starter

    Unfortunately I did try those things and still had the same problem. I grabbed all the drivers from the web and installed in the exact order from msi after I did another clean install but it still froze. At the moment I haven't installed anything new and it seems to be running fine - but I have been running verifier to test to see if it crashes and it does everytime. And no Windows 10 was already installed on the machine before I did a clean install over. I'm thinking I return this to a raid setup and clean install again and see if that makes any difference.
      My Computer


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