BlueScreen

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  1. Posts : 42
    AMD A10-7870K Radeon R7, 12 Compute Cores 4C+8G
       #1

    BlueScreen


    Getting random blue screens i can't seem to find the solution its not hardware as i have tested them and i think it is software based.
      My Computer

  2. axe0's Avatar
    Posts : 14,636
    Windows 10 Pro
       #2




    Diagnostic Test

     DRIVER VERIFIER


    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Some windows drivers are blamed in a few crashes, but that usually means that a 3rd party driver is actually the cause.
    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.


    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My Computers


  3. Posts : 42
    AMD A10-7870K Radeon R7, 12 Compute Cores 4C+8G
    Thread Starter
       #3

    im currently doing as you suggested i yet to have a crash will keep it running do you have any ideas as to the cause with the dmp i put on my first post thanks in advance.
      My Computer


  4. Posts : 42
    AMD A10-7870K Radeon R7, 12 Compute Cores 4C+8G
    Thread Starter
       #4

    axe0 said:


    Diagnostic Test

     DRIVER VERIFIER


    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Some windows drivers are blamed in a few crashes, but that usually means that a 3rd party driver is actually the cause.
    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.


    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

    i have done as you asked and i got a blue screen watchdog violation here are my dmp files
      My Computer

  5. axe0's Avatar
    Posts : 14,636
    Windows 10 Pro
       #5

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to ONLY install the display drivers using custom/advanced options.
    Attachment 61206
    Code:
    fffff803`9de89610  fffff801`1f41b99fUnable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
     atikmdag+0x3b99f
    
    0: kd> lmvm atikmdag
    start             end                 module name
    fffff801`1f3e0000 fffff801`208eb000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Wed Jul 22 03:35:10 2015 (55AEF34E)
        CheckSum:         014A50A4
        ImageSize:        0150B000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computers


  6. Posts : 42
    AMD A10-7870K Radeon R7, 12 Compute Cores 4C+8G
    Thread Starter
       #6

    axe0 said:
    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to ONLY install the display drivers using custom/advanced options.
    Attachment 61206
    Code:
    fffff803`9de89610  fffff801`1f41b99fUnable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
     atikmdag+0x3b99f
    
    0: kd> lmvm atikmdag
    start             end                 module name
    fffff801`1f3e0000 fffff801`208eb000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Wed Jul 22 03:35:10 2015 (55AEF34E)
        CheckSum:         014A50A4
        ImageSize:        0150B000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Just done as you have said i will monitor it for the next day or so and update you should anything happen thank you so much for the help.
      My Computer



  7. Posts : 42
    AMD A10-7870K Radeon R7, 12 Compute Cores 4C+8G
    Thread Starter
       #7

    i had another crash with the drivers here are the dmp files in the zip file i followed the instructions you had given me **just to add the crashes seem to happen when the system is idle i managed to play for a good few hours and when i left it it crashed **
      My Computer

  8. axe0's Avatar
    Posts : 14,636
    Windows 10 Pro
       #8

    Please remove Malwarebytes and install it again using a new download.

    Please (re)install all drivers ASUS provides
    ROG G20BM | ROG - Republic Of Gamers | ASUS Global
      My Computers


  9. Posts : 42
    AMD A10-7870K Radeon R7, 12 Compute Cores 4C+8G
    Thread Starter
       #9

    I have just installed them i will monitor and update you on how things go thanks for the help again.
      My Computer


  10. Posts : 42
    AMD A10-7870K Radeon R7, 12 Compute Cores 4C+8G
    Thread Starter
       #10

    in the week it had been fine but there have been 2 crashes since here are the dmp files the drivers did update today again and there was another crash only seems to crash when the pc is idle as when i left then comeback i found it had restarted.
      My Computer


 

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