BlueScreen

axe0 · 05 Feb 2016

Please update the ASmedia sata controller drivers
Driver Reference Table - asstahci64.sys

Code:

*** WARNING: Unable to verify timestamp for asstahci64.sys
*** ERROR: Module load completed but symbols could not be loaded for asstahci64.sys

0: kd> lmvm asstahci64
start             end                 module name
fffff801`ee2d0000 fffff801`ee2e9000   asstahci64 T (no symbols)           
    Loaded symbol image file: asstahci64.sys
    Image path: \SystemRoot\System32\drivers\asstahci64.sys
    Image name: asstahci64.sys
    Timestamp:        Wed Jun 17 05:36:23 2015 (5580EB37)
    CheckSum:         00023B2F
    ImageSize:        00019000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

atwooki · 06 Feb 2016

axe0 said:

Please update the ASmedia sata controller drivers
Driver Reference Table - asstahci64.sys

Code:

*** WARNING: Unable to verify timestamp for asstahci64.sys
*** ERROR: Module load completed but symbols could not be loaded for asstahci64.sys

0: kd> lmvm asstahci64
start             end                 module name
fffff801`ee2d0000 fffff801`ee2e9000   asstahci64 T (no symbols)           
    Loaded symbol image file: asstahci64.sys
    Image path: \SystemRoot\System32\drivers\asstahci64.sys
    Image name: asstahci64.sys
    Timestamp:        Wed Jun 17 05:36:23 2015 (5580EB37)
    CheckSum:         00023B2F
    ImageSize:        00019000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

does it matter which one i use as im not sure which one i should download from the link you sent

axe0 · 06 Feb 2016

As long as the drivers are for Windows 10 it doesn't matter :)

atwooki · 06 Feb 2016

:) thank you, i have installed the drivers will see how things go now thanks for all the help.

atwooki · 09 Feb 2016

There was another crash today here is the latest dmp files

axe0 · 09 Feb 2016

This post will be specific for removing outdated drivers and software where the software is known for causing bluescreens. Removing the software is for testing purpose. Since a short time I have started to mention this :)

Please uninstall ASUS software.

Please update your chipset drivers and Driver Reference Table - npf.sys
ROG G20BM | ROG - Republic Of Gamers | ASUS Global

I noticed you have some outdated Logitech drivers which seem to be from a webcam, please update the drivers for this device.

atwooki · 10 Feb 2016

i have removed the asus software and installed the chiset drivers how would i install Driver Reference Table - npf.sys also the webcam drivers have been updated

axe0 · 10 Feb 2016

I'm having a little trouble to find where the npf.sys driver belongs to.

atwooki · 10 Feb 2016

might it belong to npf.sys AMD64 Kernel Driver i found this npf.sys Windows process - What is it?

axe0 · 10 Feb 2016

There are many associations with npf.sys, if it is then you can only update it through Windows Update. You can't force a specific update but you can check it for corruption.

Diagnostics Test

System File Check

Please try following:

Open an admin command prompt
Copy/paste "sfc/scannow" (without quotes) and press enter
When it finished reboot your system
Open again an admin command prompt
Enter sfc/scannow again

If sfc/scannow says "Windows Resource Protection found corrupt files but was unable to fix some of them" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.