BlueScreen

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  1. Posts : 14,893
    Windows 10 Pro
       #11

    Please update the ASmedia sata controller drivers
    Driver Reference Table - asstahci64.sys
    Code:
    *** WARNING: Unable to verify timestamp for asstahci64.sys
    *** ERROR: Module load completed but symbols could not be loaded for asstahci64.sys
    
    0: kd> lmvm asstahci64
    start             end                 module name
    fffff801`ee2d0000 fffff801`ee2e9000   asstahci64 T (no symbols)           
        Loaded symbol image file: asstahci64.sys
        Image path: \SystemRoot\System32\drivers\asstahci64.sys
        Image name: asstahci64.sys
        Timestamp:        Wed Jun 17 05:36:23 2015 (5580EB37)
        CheckSum:         00023B2F
        ImageSize:        00019000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computers


  2. Posts : 42
    AMD A10-7870K Radeon R7, 12 Compute Cores 4C+8G
    Thread Starter
       #12

    axe0 said:
    Please update the ASmedia sata controller drivers
    Driver Reference Table - asstahci64.sys
    Code:
    *** WARNING: Unable to verify timestamp for asstahci64.sys
    *** ERROR: Module load completed but symbols could not be loaded for asstahci64.sys
    
    0: kd> lmvm asstahci64
    start             end                 module name
    fffff801`ee2d0000 fffff801`ee2e9000   asstahci64 T (no symbols)           
        Loaded symbol image file: asstahci64.sys
        Image path: \SystemRoot\System32\drivers\asstahci64.sys
        Image name: asstahci64.sys
        Timestamp:        Wed Jun 17 05:36:23 2015 (5580EB37)
        CheckSum:         00023B2F
        ImageSize:        00019000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    does it matter which one i use as im not sure which one i should download from the link you sent
      My Computer


  3. Posts : 14,893
    Windows 10 Pro
       #13

    As long as the drivers are for Windows 10 it doesn't matter :)
      My Computers


  4. Posts : 42
    AMD A10-7870K Radeon R7, 12 Compute Cores 4C+8G
    Thread Starter
       #14

    :) thank you, i have installed the drivers will see how things go now thanks for all the help.
      My Computer


  5. Posts : 42
    AMD A10-7870K Radeon R7, 12 Compute Cores 4C+8G
    Thread Starter
       #15

    There was another crash today here is the latest dmp files
      My Computer


  6. Posts : 14,893
    Windows 10 Pro
       #16

    This post will be specific for removing outdated drivers and software where the software is known for causing bluescreens. Removing the software is for testing purpose. Since a short time I have started to mention this :)

    Please uninstall ASUS software.

    Please update your chipset drivers and Driver Reference Table - npf.sys
    ROG G20BM | ROG - Republic Of Gamers | ASUS Global


    I noticed you have some outdated Logitech drivers which seem to be from a webcam, please update the drivers for this device.
      My Computers


  7. Posts : 42
    AMD A10-7870K Radeon R7, 12 Compute Cores 4C+8G
    Thread Starter
       #17

    i have removed the asus software and installed the chiset drivers how would i install Driver Reference Table - npf.sys also the webcam drivers have been updated
      My Computer


  8. Posts : 14,893
    Windows 10 Pro
       #18

    I'm having a little trouble to find where the npf.sys driver belongs to.
      My Computers


  9. Posts : 42
    AMD A10-7870K Radeon R7, 12 Compute Cores 4C+8G
    Thread Starter
       #19

    might it belong to npf.sys AMD64 Kernel Driver i found this npf.sys Windows process - What is it?
      My Computer


  10. Posts : 14,893
    Windows 10 Pro
       #20

    There are many associations with npf.sys, if it is then you can only update it through Windows Update. You can't force a specific update but you can check it for corruption.



    Diagnostics Test

     System File Check


    Please try following:
    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow says "Windows Resource Protection found corrupt files but was unable to fix some of them" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
      My Computers


 

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