Bugcheck 9F Computer Shutting Down Instead of Standby, ndis.sys


  1. Posts : 3
    Windows 10 x64
       #1

    Bugcheck 9F Computer Shutting Down Instead of Standby, ndis.sys


    Long time reader, first post.

    Recently, Ive noticed my computer shutting down instead of going into standby. This seems to have started a few weeks ago, but I cannot pinpoint the root cause. The bugcheck report lists the error as:

    BugCheck 9F, {3, ffffe0005473b060, fffff8022f66d990, ffffe00065e94c10}


    Implicit thread is now ffffe000`54297700
    Probably caused by : ndis.sys ( ndis!ndisPauseFilterInner+7628 )

    Ive searched, but do not know what the cause is. I did a system restore to an earlier date last week and all seemed well for a few days, but the computer shutdown last night instead of going to sleep.

    Edit: Im adding that the computer boots up fine when I power it back up and it will restart with no issues. There is no BSOD and the only way I know it shutdown improperly is when Chrome tells me it shutdown and if I look at the event viewer and see when the shutdown occurred.

    Any help would be appreciated.
    Last edited by mhornet; 25 Jan 2016 at 20:50.
      My Computer


  2. Posts : 14,897
    Windows 10 Pro
       #2

    The Realtek network drivers have caused the 0x9F, if you are using any VPN software then it is recommended to update/reinstall/remove it.
    Please update your Realtek network drivers
    Driver Reference Table - rt640x64.sys
    Code:
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe0005473b060, Physical Device Object of the stack
    Arg3: fffff8022f66d990, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe00065e94c10, The blocked IRP
    
    0: kd> !irp ffffe00065e94c10
    Irp is active with 4 stacks 3 is current (= 0xffffe00065e94d70)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0 e1 ffffe0005701a050 00000000 fffff8022d39cb44-ffffe0006b726010 Success Error Cancel pending
              Unable to load image \SystemRoot\System32\drivers\rt640x64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for rt640x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for rt640x64.sys
     \Driver\rt640x64    nt!PopSystemIrpCompletion
    
                Args: 00014400 00000000 00000004 00000002
     [  0, 0]   0  0 00000000 00000000 00000000-ffffe0006b726010    
    
                Args: 00000000 00000000 00000000 00000000
    
    0: kd> lmvm rt640x64
    start             end                 module name
    fffff800`f2480000 fffff800`f2514000   rt640x64 T (no symbols)           
        Loaded symbol image file: rt640x64.sys
        Image path: \SystemRoot\System32\drivers\rt640x64.sys
        Image name: rt640x64.sys
        Timestamp:        Wed Oct 07 17:03:55 2015 (5615345B)
        CheckSum:         0009543E
        ImageSize:        00094000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    VPN driver that has caused the 0xC2 crash
    Driver Reference Table - SeLow_x64.sys
    Code:
    *** WARNING: Unable to verify timestamp for SeLow_x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for SeLow_x64.sys
    
    
    0: kd> lmvm SeLow_x64
    start             end                 module name
    fffff800`99f30000 fffff800`99f37a80   SeLow_x64 T (no symbols)           
        Loaded symbol image file: SeLow_x64.sys
        Image path: \SystemRoot\system32\DRIVERS\SeLow_x64.sys
        Image name: SeLow_x64.sys
        Timestamp:        Mon Nov 17 14:21:50 2014 (5469F66E)
        CheckSum:         000179D2
        ImageSize:        00007A80
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computers


  3. Posts : 3
    Windows 10 x64
    Thread Starter
       #3

    Thanks. I will update the drivers when I get home. Curious development though, I disabled the wi-fi adapter last night and the system went into standby just fine. I thought the wi-fi adapter was an Intel, but I could be wrong. Ill update and report back.

    Thanks for the help!
      My Computer


  4. Posts : 14,897
    Windows 10 Pro
       #4

    I am not talking about the Wi-Fi network drivers, but the LAN (ethernet) network drivers
    The ethernet drivers are usually from Realtek.
      My Computers


  5. Posts : 3
    Windows 10 x64
    Thread Starter
       #5

    I know, thats what I found odd by disabling the wi-fi the system went into standby fine.
      My Computer


 

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