Windows 10: Laptop Crashed

  1.    25 Jan 2016 #1

    Laptop Crashed


    While I was playing ZDoom 2.7.1, my computer randomly restarts unexpectedly in January 14 and yesterday by Event 41 Kernel-Power.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       25 Jan 2016 #2

    Hi joshescue18,

    Welcome to the 10forums.

    2 things to note
    1. The zip file uploaded misses some important files, of the ~20 files there are 12 present. Please run the dm log collector again and upload a new zip.
    2. There are some Windows Error Reporting logs about java, please uninstall/update/reinstall Java.
    Code:
    +++ WER6 +++:
    Fault bucket 128955443594, type 5
    Event Name: RADAR_PRE_LEAK_WOW64
    Response: Not available
    Cab Id: 0
    
    
    Problem signature:
    P1: javaw.exe
    P2: 8.0.660.18
    P3: 10.0.10586.2.0.0
    P4: 
    P5: 
    P6: 
    P7: 
    P8: 
    P9: 
    P10:
      My ComputersSystem Spec

  3.    25 Jan 2016 #3

    Here is another one.
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       25 Jan 2016 #4

    Please open an admin command prompt and copy/paste following command
    Code:
    powercfg /batteryreport /output %USERPROFILE%\Desktop\battery_report.html /Duration 14
    Please upload the battery_report.html file to a 3rd party uploader and post a link in your next reply.
      My ComputersSystem Spec

  5.    25 Jan 2016 #5

    How can I upload an html file to a 3rd party uploader?
    Last edited by joshescue18; 25 Jan 2016 at 19:06.
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       26 Jan 2016 #6

    You could use onedrive, google drive, dropbox, or other 3rd party uploaders to upload the file to, share the file and post a link.
      My ComputersSystem Spec

  7.    26 Jan 2016 #7

    Here is my computer's battery report. It's in the zip file.
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       26 Jan 2016 #8

    Also an option yes,
    It seems your battery is fine :)

    Do you let your battery drain from time to time?
    Have you ever pulled your battery?
      My ComputersSystem Spec


 

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