Windows 10: Random BSOD always related to ntoskrnl.exe

  1.    25 Jan 2016 #1

    Random BSOD always related to ntoskrnl.exe


    Hi,

    Having these BSOD happen almost once a week. It never happens when gaming or doing anything demanding. It seems to happen alot when either watching Twitch or Netflix.

    I have already ran a memtest with 7 passes with no errors.

    Could really use some help to get some insight in this and maybe solve the problem im having.

    Here is the DM log: Attachment 60576

    Thanks alot in advance! If you should need more info please let me know and ill respond as soon as I can.
      My ComputerSystem Spec

  2.    25 Jan 2016 #2

    The latest dumpfiles do not point to specific drivers.

    But there are a few pre windows 10 drivers .
    usbfilter Thu May 07 10:43:50 2015 Part of AMD chipset
    RTKVHD64 Tue Jul 30 14:06:46 2013 Realtek High Definition Audio Function Driver
    AODDriver2 Tue Feb 11 12:06:52 2014 probably AMD Overdrive see here http://www.amd.com/en-us/markets/game/downloads

    Update all the latest windows 10 drivers from your suppportpage of your mobo http://www.asrock.com/mb/AMD/970%20E...oad&os=Win1064
      My ComputerSystem Spec

  3.    25 Jan 2016 #3

    Thanks for the response! Ill try to see if there are updates for those specific drivers and update them.

    Hopefully that fixes it

    edit: Seems like there are no new drivers available. So not really sure what to do at this moment.
    Last edited by Edamner; 25 Jan 2016 at 11:07.
      My ComputerSystem Spec

  4.    25 Jan 2016 #4

    Update all the latest windows 10 drivers from your suppportpage of your mobo http://www.asrock.com/mb/AMD/970%20E...oad&os=Win1064
    This are the latest windows 10 drivers for your motherboard
      My ComputerSystem Spec

  5.    25 Jan 2016 #5

    Yeah i got those already, if you look at the dates on the drivers there no new ones after July 2015.
      My ComputerSystem Spec

  6.    25 Jan 2016 #6

    The latest dumpfile is
    Code:
     *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck A, {0, ff, d7, fffff8015e8a524a}
    Probably caused by : hardware ( nt!PpmIdleExecuteTransition+69a )
    The latest dumpfile says probably caused by hardware.
    Are you overclocking your system, could be related to AMD overdrive with drivers from 2014

    Also in this dump the Realtek High Definition Audio driver has the timestamp RTKVHD64 Tue Jul 30 14:06:46 2013

    In your WER (windows Error Reporting i found this
    +++ WER4 +++:
    Foutbucket LKD_0x141_Tdr:6_IMAGE_atikmpag.sys, type 0
    +++ WER5 +++:
    Foutbucket LKD_0x117_Tdr:9_IMAGE_atikmpag.sys, type 0
    +++ WER6 +++:
    Foutbucket LKD_0x141_Tdr:6_IMAGE_atikmpag.sys, type 0
    +++ WER7 +++:
    Foutbucket LKD_0x117_Tdr:9_IMAGE_atikmpag.sys, type 0
    +++ WER8 +++:
    Foutbucket LKD_0x141_Tdr:6_IMAGE_atikmpag.sys, type 0
    All these bugchecks are TDR which happens with your AMD Gpu , probably related with what you said when watching Netflix and Twitch

    How does TDR work?
    Timeout Detection and Recovery

    Windows Vista and later operating systems attempt to detect situations in whichcomputers appear to be completely "frozen". They then attempt todynamically recover from the frozen situations so that their desktops areresponsive again. This process of detection and recovery is known as timeoutdetection and recovery (TDR). In the TDR process, the operating system's GPUscheduler calls the display miniport driver's
    DxgkDdiResetFromTimeout function to reinitialize the driver and reset theGPU. Therefore, end users are not required to reboot the operating system,which greatly enhances their experience. The only visible artifact from thehang detection to the recovery is a screen flicker.

    Common issues that can cause a TDR:




    • Incorrect memory timings or voltages
    • Insufficient/problematic PSU
    • Corrupt driver install
    • Overheating
    • Unstable overclocks (GPU or CPU)
    • Incorrect MB voltages (generally NB/SB)
    • Faulty graphics card
    • A badly written driver or piece of software, but this is an unlikely cause in most cases
    • Driver conflicts
    • Another possibility that people tend not to like to hear, is that you are simply asking too much of your graphics card. What I mean by this, is that if you have your settings too high and the graphics card struggles and falls to very low FPS, then something graphically complex occurs, the GPU may not be able to respond and a TDR error may occur


    Examples of specific TDR causes:


    ConflictwithRealtekdriverscausingTDR errors
    • Driver conflict with Logitech webcam drivers
    • Unstable overclock on the graphics card
    • Insufficient PSU
    • RAMproblems (faulty, badly seated or not configured correctly)
    • Cleaning out dust resolved issue
    • AMD/ATI cards also have TDR problems




      My ComputerSystem Spec

  7.    25 Jan 2016 #7

    Hi,

    Thanks for your response. I am not overclocking anything. Its all running stock speed and voltages. Its all new hardware aswell.

    Im gonna reinstall the audio drivers from the asrock website.

    Is it possible that the memory isnt compatible with the motherboard? Im using Kingston HyperX Fury 8GB 1866mhz (2x 4GB)
    Its running at 1866mhz and in the memory support list it says 1600mhz when seating 8GB. But im not sure if im reading that right.

    Also is there a way to test the GPU? I never have problems when in games, so under heavy stress its causing no problems as far as im aware.

    Anyways thanks for the effort you are putting into this i really appreciate it!
      My ComputerSystem Spec

  8.    25 Jan 2016 #8

    To test your GPU you can use Furmark see this tutorial FurMark - GPU Stress Test

    To see which kingston memorry is compatible with yor mobos go to http://www.kingston.com/us/memory/search/options/
      My ComputerSystem Spec


 

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