Hello,
I have a some problem with my new laptop HP 255 G4 with Windows 10 Home x64. Today I get a BSOD with name Critical Process Died. This laptop was reinstalled and all drivers was updated.. pls help me solve what is the problem.
Sorry for my bad english Im from Slovakia :)
Log file is attached
Thanks for support :)
Please change the system language to English while troubleshooting, a lot of files are unreadable for me because of the language
Meanwhile, please try following.
Following will give an indication of software or hardware problems, I normally get it from the files but then still advice to try a clean boot as this crash usually is caused by something that is present in the boot process.
Please try the following:
- Open taskmanager
- Go to the tab startup
- disable everything
- Search msconfig and open it
- Go to the tab services
- Check 'hide microsoft services'
- Uncheck all other services
- Click apply and click ok
- Reboot if asked
See if the problem persist, if the problem does not persist enable in the startup tab in taskmanager 1 item and in the services tab in msconfig also 1 service, reboot and see if the problem persist. Keep doing this until you find the culprit or there is nothing left.
If the problem still persist, try booting in safe mode and see if the problem still persist
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