1.    22 Jan 2016 #1
    Join Date : Jan 2016
    Posts : 11
    Windows 10 Home

    BSOD/Green Screen While Playing Games (Debug Zip Included)


    Hello, First post here I am having a BSOD/screen while playing games. it will usually "green screen" or kill the video signal completely, and will sometimes force the PC to reboot or I will have to manually reboot it.

    Problem randomly started, used blue screen viewer and it says caused by "watchdog.sys" caused by address "watchdog.sys+3e1d"

    Crash address
    "ntoskrnl.exe+142760"

    I just joined the site a few minutes ago as I could not figure this problem out.

    Downloaded the "dm log collector" and followed the BSOD posting instructions, looks like it collects a bunch of files for diag'ing.

    debug zip is attached.

    (I have been trying chase this down for 2 weeks now.)

    PC Specs
    I7-3770K
    12 GB RAM
    DZ77GAL-70K MOBO
    Windows 10 Home
    AMD ASUS 380X OC'ed edition. (GPU)

    Thanks in advance.
      My ComputerSystem Spec
  2.    22 Jan 2016 #2
    Join Date : Jun 2015
    Posts : 12,876
    Windows 10 Pro

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    I see 2 0x119(VIDEO_SCHEDULER_INTERNAL_ERROR) in the event logs and 1 0xEA.
    The 0x119 is focused on the graphics card where the 0xEA is focused on faulty hardware and drivers.

    Please remove any overclocking if present and test your system.

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to ONLY install the display drivers using custom/advanced options.
    Attachment 60029
    Code:
    ffffd001`0bbe37e8  fffff801`ef4f8310Unable to load image atikmdag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
     atikmdag+0x18310
    
    2: kd> lmvm atikmdag
    start             end                 module name
    fffff801`ef4e0000 fffff801`f0c3b000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Wed Dec 23 16:58:26 2015 (567AC4A2)
        CheckSum:         016DE42D
        ImageSize:        0175B000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec
  3.    22 Jan 2016 #3
    Join Date : Jan 2016
    Posts : 11
    Windows 10 Home
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    I see 2 0x119(VIDEO_SCHEDULER_INTERNAL_ERROR) in the event logs and 1 0xEA.
    The 0x119 is focused on the graphics card where the 0xEA is focused on faulty hardware and drivers.

    Please remove any overclocking if present and test your system.

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to ONLY install the display drivers using custom/advanced options.
    Attachment 60029
    Code:
    ffffd001`0bbe37e8  fffff801`ef4f8310Unable to load image atikmdag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
     atikmdag+0x18310
    
    2: kd> lmvm atikmdag
    start             end                 module name
    fffff801`ef4e0000 fffff801`f0c3b000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Wed Dec 23 16:58:26 2015 (567AC4A2)
        CheckSum:         016DE42D
        ImageSize:        0175B000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Hello

    I forgot to add I have reinstalled the newest Crimson drivers (16.1, as current) a few times and (15.1.1 before that, it was running on 15.1.1 then the problem started happening out of the blue), completely uninstalling every driver installation via DDU.

    (This is dated around 1/2/2016-1/22/2016)

    Card is set at factory clocks.

    Thanks
      My ComputerSystem Spec
  4.    22 Jan 2016 #4
    Join Date : Jan 2016
    Posts : 11
    Windows 10 Home
    Thread Starter

    Thank You Axe0, looked in the drive for that file and there was two sitting there looks like DDU doesn't pick those up.

    So I used AMD clean up utility, rebooted used DDU and it deleted the residual files. Rebooted again searched for that file and its gone and no more crashing (hopefully) lol. (ill open up it back up if it starts to BSOD on me again.)

    Thanks
      My ComputerSystem Spec
  5.    22 Jan 2016 #5
    Join Date : Jun 2015
    Posts : 12,876
    Windows 10 Pro

    Keep me posted
      My ComputersSystem Spec

 


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