BSOD ntoskrnl.exe+142770 cause by launching Photoshop


  1. Posts : 12
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
       #1

    BSOD ntoskrnl.exe+142770 cause by launching Photoshop


    i have no idea why this happened.. every time i tried to use Photoshop CC and it's crashed. I Updated W10 from W8.1 month ago.
    i go online and check for Kernel_security_check_failure for 1 day and did all the thing..
    it's still crash
    please help me :'(
    this is latest crash dump file
      My Computer


  2. Posts : 14,897
    Windows 10 Pro
       #2
      My Computers


  3. Posts : 12
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #3

    my bad... it's my first time joining the forum..
    here is the minidump log fileAttachment 59846
      My Computer


  4. Posts : 14,897
    Windows 10 Pro
       #4

    No problem, it happens a lot with new users :)
    Please follow my suggestions below and see if it improves anything.
    If you have any questions, please feel free to ask them.
    In case you want to ask how these crashes have occured, I can't say because this crash (0x139(KERNEL_SECURITY_CHECK_FAILURE)) has some variations in causes which are difficult to find out for me.

    If you are using both your graphics cards, please use only 1 of them while troubleshooting.
    Using both your graphics cards may cause a certain problem what causes more instability.
    The problem it sometimes causes is called a Timeout Detection and Recovery (TDR) which means that the graphics drivers are not responding anymore where Windows failed to get them responding again in about 30 seconds (the usual amount of time for attempting to get the drivers responding again). This problem is also known as a bluescreen for some.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below


    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.





    Diagnostics Test

     System File Check


    Please try following:
    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My Computers


  5. Posts : 12
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #5

    okay i'll try your solution and watch how it work..
    thanks in advance
      My Computer


  6. Posts : 12
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #6

    i updated Nviadia Hotfix and it's fine now.. thanks guys
      My Computer


 

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