Windows 10: Critical_process_died

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  1. Posts : 13,342
    Windows 10 Pro
       23 Jan 2016 #11

    8 tests or 8 passes?
    There is quite some difference between passes and tests with MemTest86+
    There are 10 tests in each pass and it needs to be run for at least 8 complete passes or until errors.
      My ComputersSystem Spec

  2.    23 Jan 2016 #12

    8 complete passes, took about 16 hours.
      My ComputerSystem Spec


  3. Posts : 13,342
    Windows 10 Pro
       24 Jan 2016 #13

    What version is the BIOS?
      My ComputersSystem Spec

  4.    24 Jan 2016 #14

    system bios version: 681AV Version F.40
    It dates from 31/01/'13
      My ComputerSystem Spec


  5. Posts : 13,342
    Windows 10 Pro
       24 Jan 2016 #15

    Are above settings of the BIOS the default settings?
    Unfortunately I can't find BIOS updates, I can't even find anything of the BIOS on the update support page of your laptop.

    This indicates a hardware problem, but it could also be caused by wrong settings in the BIOS.
    Please try some hardware diagnostics tests you can do from Hardware Diagnostics
    I have tried booting in safe mode (results are the same as normal boot), startup recovery (doesn't work).
    I tried reinstalling and recovering windows, both with no success.
      My ComputersSystem Spec

  6.    24 Jan 2016 #16

    Those are the default settings, except for vtx (which is disabled by default). I tried defaulting the bios, but it doesn't change anything. in-bios diagnostics doesn't find any problems either.
      My ComputerSystem Spec


  7. Posts : 13,342
    Windows 10 Pro
       24 Jan 2016 #17

    Please run chkdsk again using following command
    Code:
    chkdsk C: /r /x
    /r = Locates bad sectors and recovers readable information. The disk must be locked. /r includes the functionality of /f, with the additional analysis of physical disk errors.

    /x = Forces the volume to dismount first, if necessary. All open handles to the drive are invalidated. /x also includes the functionality of /f.
      My ComputersSystem Spec

  •    24 Jan 2016 #18

    axe0 said: View Post
    Code:
    chkdsk C: /r /x
    Found no problems.
      My ComputerSystem Spec


  • Posts : 13,342
    Windows 10 Pro
       24 Jan 2016 #19

    Do you know what programs are installed?

    Do you have Windows Pre Environment bootable media?
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
      My ComputersSystem Spec

  •    24 Jan 2016 #20

    ExCellRaD said: View Post
    system bios version: 681AV Version F.40
    It dates from 31/01/'13
    l made a mistake here, the version seems to be 68IAV version F.40, mistook the I for a 1.


    axe0 said: View Post
    Do you know what programs are installed?

    Do you have Windows Pre Environment bootable media?
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
    I know what software was on the pc, and how to get it back. I wouldn't want to do a full wipe and clean install though since I don't have a key of my windows licence.

    I have a win10 bootable usb drive, don't know if that is the same?
      My ComputerSystem Spec


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