Windows 10: WHEA_UNCORRECTABLE_ERROR When Playing Games

  1.    18 Jan 2016 #1



    I recently got a new laptop (MSI GP62 2QE Leopard Pro) that is still under warranty, and when I play certain games, I sometimes get a BSOD with the error message WHEA_UNCORRECTABLE_ERROR. It occurs when I play some Steam game or use an emulator, and it appears to happen randomly. Sometimes it happens but other times no error occurs.

    Thank you!

    Attachment 59553
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       19 Jan 2016 #2

    Please uninstall MSI software, MSI software is known for causing bluescreens (sometimes).

    Please update/reinstall Malwarebytes and Norton, both are using old drivers.

    You might need to prepare for returning your laptop, a 0x124 is known for being caused by hardware errors.
      My ComputersSystem Spec

  3.    19 Jan 2016 #3

    I have deleted Norton (it was a free trial) and Malwarebytes is up to date now.

    Should I delete all software by MSI? Some of the software seems important, like Battery Calibration and Boot Configure.
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       20 Jan 2016 #4

    It is all bloatware, pre-installed software that is usually poorly coded, causes problems because of the poor code and is usually unwanted.
    You can safely remove them.
      My ComputersSystem Spec

  5.    20 Jan 2016 #5

    Alright, I have removed all of MSI's bloatware, hopefully that will fix the problem. I will let you know if I get another BSOD.
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       20 Jan 2016 #6

    If you still get bluescreens, I think you need to return your laptop if it is again a 0x124(WHEA_UNCORRECTABLE_ERROR) because there would then be a great chance for hardware damage.
      My ComputersSystem Spec

  7.    22 Jan 2016 #7

    So far I haven't gotten any BSODs, I think the problem might be fixed! Thanks for the help! :)
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       23 Jan 2016 #8

    Glad to hear :)
      My ComputersSystem Spec


Related Threads
I've been having this issue for nearly a year now (probably around 9 months). It started after my little sister made me get a virus by her trying to download something onto my laptop. I've since taken it to a reputable computer shop as well as...
I have an Old Dos Game that I was able to find in bin format and was trying to figure out how to play it on Windows 10. I was trying to figure out DosBox but maybe it's just me but it's too complicated. Anyone have any suggestions? Thanks
So, my PC has had few BSODs prior to this, but now something is wrong and severely. I'm getting BSODs at least once in every match I play in vermintide. Been doing my best doing memchecks, resetting BIOS settings and trying out RAM sticks solo and...
Solved BSOD playing CSGO WHEA_UNCORRECTABLE_ERROR in BSOD Crashes and Debugging
I got this error while playing csgo and while I was using google chrome. thanks if anyone can help
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 11:12.
Find Us