Windows 10: 3 BSOD in a few days of MSI Apache PRO

  1.    18 Jan 2016 #1

    3 BSOD in a few days of MSI Apache PRO

    Just using my computer normal had 2 or 3 BSOD in the last days, I bought this new MSI Laptop expecting to perform great, and the only reason I didn't get so stressed is because you guys were always able to solve my BSOD in the past, I hope you can do this time too,

    Thank you so much,

    Intel® Core™ i7-5700HQ Quad Core 2.7GHZ com Turbo até 3.5GHz

    Memória RAM:
    DDR III 16GB (2x8GB) 1600MHZ

    17.3" Full HD 1920X1080) , Anti-glare

    Placa Gráfica:
    nVidia Geforce GTX960M, 2GB GDDR5
    Até 2 monitores externos

    1 x 256GB SSD
    1 x 1 TB 7200rpm HDD

    Log Attached!
    Last edited by bettingtime; 18 Jan 2016 at 06:59.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       19 Jan 2016 #2

    Hi bettingtime,

    Welcome to the 10forums.

    You might not like what I say, but my suggestion would be to return your laptop.
    The 0x9C(MACHINE_CHECK_EXCEPTION) is a hardware error crash. In your case, a brand new laptop, it is a faulty component.
    BSOD Index
      My ComputersSystem Spec

  3.    19 Jan 2016 #3

    That's very bad to hear, because I bought my computer in other country so the logistics are very bad at the moment, do you think it might help if I update the bios or downgrade the drivers of the graphics?

    Thank you in advance,
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       19 Jan 2016 #4

    You could try, but be prepared for a situation that may become worse.
    Updating the BIOS could cause the motherboard to be bricked meaning the motherboard would be useless literally, this risk is always present but the chance that it happens is pretty small.
      My ComputersSystem Spec


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