Semi-random BSOD need help narrowing down the cause


  1. Posts : 4
    Windows 10 Professional
       #1

    Semi-random BSOD need help narrowing down the cause


    I get a semi-random BSOD every now and again. Sometimes it happens once in a day, other times it goes several days without happening and i just want to narrow it down.
      My Computer


  2. Posts : 14,897
    Windows 10 Pro
       #2

    If you are using a program like Ccleaner please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:



    Unfortunately, only 1 minidump is present. 1 dump isn't enough for proper analysis with a 0x124.
    All there is in the single minidump is a write error on the level 0 cache of core 2, but this doesn't say much.
    Please follow instructions below carefully.
    Code:
    2: kd> !errrec ffffe001e2af0028
    ===============================================================================
    Common Platform Error Record @ ffffe001e2af0028
    -------------------------------------------------------------------------------
    Record Id     : 01d150ada574f73c
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 1/17/2016 5:11:44 (UTC)
    Flags         : 0x00000000
    
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe001e2af00a8
    Section       @ ffffe001e2af0180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x00000000000306c3
    Processor ID  : 0x0000000000000002
    
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe001e2af00f0
    Section       @ ffffe001e2af0240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Local APIC Id : 0x0000000000000002
    CPU Id        : c3 06 03 00 00 08 10 02 - bf fb da 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    
    Proc. Info 0  @ ffffe001e2af0240
    
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe001e2af0138
    Section       @ ffffe001e2af02c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Error         : DCACHEL0_WR_ERR (Proc 2 Bank 1)
      Status      : 0xbf80000000000124
      Address     : 0x000000027e51a980
      Misc.       : 0x0000000000000086
    The error is 0x124 WHEA_UNCORRECTABLE_ERROR (Windows Hardware Error Architecture)
    This means that there are problems with your hardware, but this error is also caused by overclocking, faulty drivers or BIOS problems.



    STOP 0x124 Troubleshooting

    Read carefully before proceeding.



    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    ONE

     CPU TEST


    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    TWO

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking forzero errors here. Even a single error will indicate RAM failure.





    THREE

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    If the short generic fails, no need for the long generic.

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.





    FOUR

     GPU TEST


    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
      My Computers


  3. Posts : 4
    Windows 10 Professional
    Thread Starter
       #3

    I have seen personally and read many places on the internet its not good to run Prime 95 on haswell because of the outrageous temps it generates with a newer instruction set prime 95 uses.
      My Computer


  4. Posts : 654
    windows 10 Pro
       #4

    You can also use
    - IntelProcessor Diagnostic Tool (works in Windows)
    x64 -
    http://downloadcenter.intel.com/Deta...mples&lang=eng
      My Computer


  5. Posts : 14,897
    Windows 10 Pro
       #5
      My Computers


  6. Posts : 4
    Windows 10 Professional
    Thread Starter
       #6

    I ran all the tests, nothing came back abnormal. Been running for several days with nothing abnormal, I guess i'll wait and see what happens.
      My Computer


 

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