Brand New Build, Tons of BSOD, Please Help!


  1. Posts : 2
    Windows 10 Pro
       #1

    Brand New Build, Tons of BSOD, Please Help!


    Hi all,

    I just completed a new white box about two days ago, and I have been getting numerous BAD_POOL_HEADER BSODs. Some have been at load (gaming for instance), others have been while idle, surfing the internet, etc. Driver verifier wouldn't let me complete a Windows boot, always coming up with a new culprit (first it was a driver from the Asus AI Suite 3, then the Bitdefender Antivirus, then a driver from a Samsung SSD manager, then a driver from a Crucial SSD manager. Finally Driver Verifier stopped giving me a specific problem driver and simply reported DRIVER_VERIFIER_DETECTED_VIOLATION with no driver specified.

    I went through several full Windows fresh installs, but always the BSOD returned. Today I ran two iterations of Memtest64 and it did not pick up any memory errors. I ran disk repair scans on my drives (2 SSDs, 1 HDD), with no errors detected. I was at the end of my rope so I decided to do a fresh install and run driver verifier post install when things should be their cleanest and least problematic.

    At this point I have installed windows, installed the manufacturer's drivers (chipset, audio, and network), and fully updated windows. That's it. There are zero additional programs or drivers installed. I ran driver verifier and it still reports DRIVER_VERIFIER_DETECTED_VIOLATION. I have no idea what the problem is.

    Any help would be greatly appreciated. Thanks!
      My Computer


  2. Posts : 14,897
    Windows 10 Pro
       #2

    Please update your Realtek network drivers.
    Driver Reference Table - rt640x64.sys
    Code:
    *** WARNING: Unable to verify timestamp for rt640x64.sys*** ERROR: Module load completed but symbols could not be loaded for rt640x64.sys
    6: kd> lmvm rt640x64start             end                 module name
    fffff800`27b20000 fffff800`27bf9000   rt640x64 T (no symbols)           
        Loaded symbol image file: rt640x64.sys
        Image path: \SystemRoot\System32\drivers\rt640x64.sys
        Image name: rt640x64.sys
        Timestamp:        Tue May 05 18:21:03 2015 (5548EDEF)
        CheckSum:         000E9B0E
        ImageSize:        000D9000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please let me know how it goes, reinstalling Windows several times usually indicates a hardware problem.
      My Computers


  3. Posts : 2
    Windows 10 Pro
    Thread Starter
       #3

    axe0 said:
    Please update your Realtek network drivers.
    Driver Reference Table - rt640x64.sys

    ~~~

    Please let me know how it goes, reinstalling Windows several times usually indicates a hardware problem.
    Ah, thank you. I had tried to find a reference to rt640x64.sys and it was referenced as a MS/Windows driver from my meager google search (though I see it now). But the Realtek drivers have been updated and so far no BSOD.

    Would you recommend I try to boot under driver verifier one more time post-update, or simply wait to see if the computer is functionally stable at this point?

    And thanks again for taking a look!
      My Computer


  4. Posts : 14,897
    Windows 10 Pro
       #4

    I usually suggest driver verifier when I'm unable to find a driver and it is clearly a driver causing problems.

    Unless you want to test your system I don't see a need for it.
      My Computers


 

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