1.    16 Jan 2016 #1
    Join Date : Jan 2016
    Posts : 5
    Win 10

    Randomly Crashes to BSOD about once a day. Brand New Laptop


    Hello, I just bought this laptop about two weeks ago. It came with windows 10 installed. But for the last week or so it has been crashing to BSOD about once a day. Nothing specifically seems to be triggering it just randomly happens. Any help would be greatly appreciated.

    Thanks.
      My ComputerSystem Spec
  2.    17 Jan 2016 #2
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro
      My ComputersSystem Spec
  3.    18 Jan 2016 #3
    Join Date : Jan 2016
    Posts : 5
    Win 10
    Thread Starter

    My Apologies. I have way too many things on the go. If this worked then the .zip file should be on the bottom of this reply. Was there anything else i was missing?

    Thanks again

    Attachment 59551
      My ComputerSystem Spec
  4.    19 Jan 2016 #4
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    Please check Acer for driver updates, nothing specific just everything
    Please update or reinstall Speedfan.
      My ComputersSystem Spec
  5.    20 Jan 2016 #5
    Join Date : Jan 2016
    Posts : 5
    Win 10
    Thread Starter

    So I downloaded the drivers for my computer from the acer website and ran the repair option on all of them as they must have been up to date already. I then updated the bios which i believe wasn't up to date, and reinstalled speedfan. Of course it hasn't crashed on me since I started this thread, so i guess all that's left is to wait and see

    Thank you very much for the help
      My ComputerSystem Spec
  6.    27 Jan 2016 #6
    Join Date : Jan 2016
    Posts : 5
    Win 10
    Thread Starter

    So for the last week it ran fine everyday without crashing and then today it gave me the BSOD with the same message "kernel_security_check_failure" after the laptop restarted I ran your program again and created another log.

    Attachment 60959

    Thanks again,

    Twitch
      My ComputerSystem Spec
  7.    27 Jan 2016 #7
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    Has recently any update been installed? Pleaes check Windows Update history.
    Windows Update History - View in Windows 10 - Windows 10 Forums

    Are you using both your GPU's (switching)?

    The Nvidia video drivers have been flagged.
    Code:
    ffffd000`43aed928  fffff801`cbf0cb01Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x1acb01
    
    
    0: kd> lmvm nvlddmkmstart             end                 module name
    fffff801`cbd60000 fffff801`cc97b000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Wed Dec 16 15:03:30 2015 (56716F32)
        CheckSum:         00BE13AE
        ImageSize:        00C1B000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

 


Similar Threads
Thread Forum
Solved ROG G752VT - Brand new laptop(s) same BSOD. Details inside
Hello experts, During the past 2 weeks i've been having some troubles with my brand new laptop and i want to make sure that this is not a hardware malfunction. Since my experience with debugging windows errors and troubleshooting such issues is...
BSOD Crashes and Debugging
Brand new laptop wont accept log on password
HELP - I have a brand new HP laptop that I started for the first time last night. I set up a password and name but when I restarted the computer this morning it would not accept my password which I know is correct. What can I do?
User Accounts and Family Safety
BSOD Crashes - Randomly - Frustrating - I don't want to buy a new PC
Hi, I'm glad to have found a site like this. Anyways, my PC keeps crashing. I wanted to say it started back with Windows7 and I thought it would go away with Windows10, but it hasn't. PC randomly crashes, playing videos on youtube, surfing...
BSOD Crashes and Debugging
HP laptop crashes on waking BSOD - "CRITICAL PROCESS DIED"
Loading Dump File Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available. ************* Symbol Path validation summary ************** Response Time (ms) Location...
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 00:38.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums