Kernel check error BSOD


  1. Posts : 5
    Win 10
       #1

    Kernel check error BSOD


    Attachment 59177

    Really struggling here....hopefully that is the zipped file you need?
    Happening intermittantly...can go days without it...then 2 or three times in fairly quick succession......then nothing for days...

    if anyone an point me in the right direction that would be great.

    cheers

    Emma
      My Computer


  2. Posts : 14,897
    Windows 10 Pro
       #2

    Please upload a new zip, the current attached zip file is empty.
      My Computers


  3. Posts : 5
    Win 10
    Thread Starter
       #3

    tried again - the tool once again created an empty zip folder.....

    Reading the instructions again, I have to save the information into that file....where is this information?

    Thanks for trying to help
    x
      My Computer


  4. Posts : 5
    Win 10
    Thread Starter
       #4

    Hang on - I think I found it...
      My Computer


  5. Posts : 14,897
    Windows 10 Pro
       #5

    I don't believe that is the correct one, but from another thread.
    There are a few reasons
    1. I have just analysed the dumps from that zip in another thread,
    2. The system is according to the zip an Alienware laptop, according to your system specs you have a Lenovo system
    3. The first and second zip files have different names, the second is identical to the zip from the other thread.


    The other thread: Random kernel security check crashes, no pattern - Windows 10 Forums
      My Computers


  6. Posts : 5
    Win 10
    Thread Starter
       #6

    ahh yes. ok. so why is my zip file empty...I deffo have a lenovo!

    I hve run the tool twice now...and both times there is an empty zip file on my desktop...

    pc has just done it again :-(
      My Computer


  7. Posts : 14,897
    Windows 10 Pro
       #7

    How many files are there in the following directory?
    Code:
    %systemroot%\minidump
    If there are many, like 35+ then you need to delete the oldest onces.
    Last edited by axe0; 17 Jan 2016 at 15:50. Reason: typo
      My Computers


  8. Posts : 5
    Win 10
    Thread Starter
       #8

    Thanks for the continued support. I had a couple of BSOD earlier....but its been fine for the rest of the afternoon.

    How do I use that bit of code you gave me...in the command prompt or a folder in explorer?

    regards
      My Computer


  9. Posts : 14,897
    Windows 10 Pro
       #9

    You can either search it or in the address balk of explorer.
    Usually the location is C:\Windows\Minidump, but some have a different letter for their Windows folder, the %systemroot% makes sure you have the Windows partition letter always correct :)
      My Computers


 

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