DPC Watchdog BSOD every couple of weeks

djMot · 08 Jan 2016

This is very elusive and began happening after upgrading to Win 10 from 8.1 within a week of its general release. 8.1 never BSOD'ed on me, Win 10 is when it started.

Out of the blue, the system will suddenly freeze (unable to move mouse pointer) and then a few seconds later go BSOD. Or I can literally be out of the room and come back to find a BSOD. Seems totally random, but apparently not specifically related to any action taken on my part since it might blow up when I'm not even in the room. (and there is no cat here to be messing with me behind my back, as cats are known to do. lol.)

Frequency of occurrence is every couple of weeks.

I have run memtest86+ without fail multiple times. Motherboard is an ASUS Maximus VI and I have all the latest mobo/chipset drivers installed from ASUS' website, as well as Intel's website. I have checked/installed 3rd party drivers for just about all I can think of, but without any luck. In particular, I've been through several NVIDIA updates (and do not run their beta drivers) so I'm pretty much ruling out the video. Most other stuff changes very infrequently.

Knowing whether anything I do has been effective can take a couple of weeks to determine since it can take that long for it to BSOD again.

I have WinDbg86 installed and I can look at the minidump files, but all they tell me is, "Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )" which is certainly no help at all.

I'm hoping something in all the info dm_log_collector gathers might shed some light on the issue, and that someone who has looked at this stuff long enough will have a better idea where and what to look at to actually find the problem.

Thanks!
Attachment 57697

axe0 · 09 Jan 2016

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

Please update the audio drivers
Driver Reference Table - cm11264.sys

Code:

fffff803`74b2a138  fffff801`52720724Unable to load image cm11264.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for cm11264.sys
*** ERROR: Module load completed but symbols could not be loaded for cm11264.sys
 cm11264+0x20724
0: kd> lmvm cm11264
start             end                 module name
fffff801`52700000 fffff801`52b41000   cm11264  T (no symbols)           
    Loaded symbol image file: cm11264.sys
    Image path: cm11264.sys
    Image name: cm11264.sys
    Timestamp:        Mon Dec 23 05:10:43 2013 (52B7B7C3)
    CheckSum:         003F9910
    ImageSize:        00441000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
Attachment 57829

Code:

fffff803`74b29388  fffff801`52b99830Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x9830
0: kd> lmvm nvlddmkm
start             end                 module name
fffff801`52b90000 fffff801`537ab000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Wed Dec 16 15:03:30 2015 (56716F32)
    CheckSum:         00BE13AE
    ImageSize:        00C1B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please update the Intel Rapid Storage Technology drivers
Driver Reference Table - iaStorA.sys

Code:

fffff803`74b29140  fffff801`4fb38800Unable to load image iaStorA.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
 iaStorA+0xb8800
0: kd> lmvm iaStorA
start             end                 module name
fffff801`4fa80000 fffff801`4fff2000   iaStorA  T (no symbols)           
    Loaded symbol image file: iaStorA.sys
    Image path: iaStorA.sys
    Image name: iaStorA.sys
    Timestamp:        Wed Jun 03 11:38:57 2015 (556ECB31)
    CheckSum:         00165AED
    ImageSize:        00572000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

An important thing, there are many outdated drivers.
Below is the list of outdated drivers, some don't have a reference to the Driver Reference Table.
Please update/reinstall as many as possible, some might need to be removed because there aren't any updates anymore.
NOTE: some are removed when ASUS software is removed

Code:

AsInsHelp64.sys Fri Jan 4 06:36:10 2008 (477DC5CA) 
hxctlflt.sys Mon Feb 9 08:43:09 2009 (498FDE8D) 
WmVirHid.sys Tue Apr 27 22:08:53 2010 (4BD74455) 
WmXlCore.sys Tue Apr 27 22:09:26 2010 (4BD74476) 
WmBEnum.sys Tue Apr 27 22:10:19 2010 (4BD744AB) 
WmFilter.sys Tue Apr 27 22:10:19 2010 (4BD744AB) 
AsUpIO.sys Tue Aug 3 04:47:59 2010 (4C57835F) 
GEARAspiWDM.sys Thu May 3 21:56:17 2012 (4FA2E2E1) 
AsIO.sys Wed Aug 22 11:54:47 2012 (5034AC67) 
VBoxUSBMon.sys Fri Apr 12 11:40:14 2013 (5167D67E) 
VBoxDrv.sys Fri Apr 12 11:41:29 2013 (5167D6C9) 
asramdisk.sys Mon May 13 11:37:06 2013 (5190B442) 
vbaudio_cable64_win7.sys Tue Jun 25 12:42:03 2013 (51C973FB) 
vbaudio_cablea64_win7.sys Mon Jul 22 17:18:53 2013 (51ED4D5D) 
vbaudio_cableb64_win7.sys Mon Jul 22 17:36:25 2013 (51ED5179) 
cm11264.sys Mon Dec 23 05:10:43 2013 (52B7B7C3) 
LHidEqd.Sys Wed Mar 19 01:20:53 2014 (5328E2E5) 
LEqdUsb.Sys Wed Mar 19 01:20:55 2014 (5328E2E7) 
LMouFilt.Sys Wed Mar 19 01:21:03 2014 (5328E2EF) 
LHidFilt.Sys Wed Mar 19 01:21:03 2014 (5328E2EF) 
vbaudio_vmvaio64_win7.sys Mon Apr 21 11:05:09 2014 (5354DF45) 
vbaudio_vmauxvaio64_win7.sys Sun Jul 6 09:56:06 2014 (53B90116) 
mbam.sys Wed Sep 3 19:50:25 2014 (540754E1) 
bcmwl63a.sys Thu Sep 4 15:02:16 2014 (540862D8) 
IntelHaxm.sys Thu Oct 16 08:02:25 2014 (543F5F71) 

http://www.carrona.org/drivers/driver.php?id=AsInsHelp64.sys 
http://www.carrona.org/drivers/driver.php?id=hxctlflt.sys 
http://www.carrona.org/drivers/driver.php?id=WmVirHid.sys 
http://www.carrona.org/drivers/driver.php?id=WmXlCore.sys 
http://www.carrona.org/drivers/driver.php?id=WmBEnum.sys 
http://www.carrona.org/drivers/driver.php?id=WmFilter.sys 
http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys 
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys 
http://www.carrona.org/drivers/driver.php?id=AsIO.sys 
http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys 
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys 
http://www.carrona.org/drivers/driver.php?id=asramdisk.sys 
vbaudio_cable64_win7.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. 
vbaudio_cablea64_win7.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. 
vbaudio_cableb64_win7.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. 
http://www.carrona.org/drivers/driver.php?id=cm11264.sys 
http://www.carrona.org/drivers/driver.php?id=LHidEqd.Sys 
http://www.carrona.org/drivers/driver.php?id=LEqdUsb.Sys 
http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys 
http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys 
vbaudio_vmvaio64_win7.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. 
vbaudio_vmauxvaio64_win7.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. 
http://www.carrona.org/drivers/driver.php?id=mbam.sys 
http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys 
http://www.carrona.org/drivers/driver.php?id=IntelHaxm.sys

djMot · 18 Jan 2016

Hello axe0,

Thank you for the detailed reply. I'm sorry I have not even been able to acknowledge it before now. Busy beyond belief!

I did look this over carefully when first received and took some action. In particular, I uninstalled some of the ASUS crap that has not really added value to this system, and I also uninstalled a rather old Hercules Webcam suite of drivers and software. The latter had a fairly dubious set of drivers as I recall.

As for the big list of drivers at the bottom of your post, it will take some time to wade through it and figure out which is for what. Some may already be gone as a result of the aforementioned uninstalls.

Starting from the top of your post,

cm11264.sys is not found on the page linked from the Driver Reference Table.
If I get another BSOD, I will try the Display Driver Uninstaller; however, I alwaysperform a clean install when upgrading NVIDIA drivers, and I endeavor to keep the driver current.
The Intel website states, "There are currently no downloads available for iastora.sys" and its own automatic driver update utility states that all (Intel) drivers are up to date.

So with hopes that what I've already done may have fixed this somewhat infrequent BSOD, I'll just plod along and attack the big list of drivers should issues persist. If after a couple of further iterations to solve this I am still getting no joy, I will post back with a fresh set of debug files.

Thank you!