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  1.    15 Jan 2016 #1
    Join Date : Jan 2016
    Posts : 7
    Windows 10 Home x64

    Random BSODs (ntoskrnl,memory_management)


    Hello, first timer here.
    Long story short, after i updated to windows 10 from 8.1 i started experiencing some randomly BSODs.
    So i downloaded the ISO and made a clean install.Immidiatelly after my newly formated pc i installed Avast,mozilla and Asrock's Suite to check for driver updates.
    At first, the memory_management made random crashes even if i was litteraly just browsing my emails, and for some strange reason my mouse(!?) software. (Razer Synapsis)
    So to my demise, i uninstalled the faulty drivers,uninstalled Avast,run SFC repairing, used CCleaner (and then i remembered about the minidumps) but for 2 days or so everything was fine.

    Since yesterday i get computer freezes if i try to restart my pc, or random BSODs when im using 3-4 programs running together.
    It's always a different event caused by ntoskrnl.exe
    I run Verifier following instructions from your forum in order to find the culprit.
    My system crashed as i tried to reboot from safe mode to normal mode. Took me a while to be able to bring it together.
    I'm lost.can't work or anything.
    I've attached the last 2 minidumps as instructed.

    Any help would be greatly appreciated.
      My ComputerSystem Spec
  2.    15 Jan 2016 #2
    Join Date : Jun 2015
    Posts : 12,972
    Windows 10 Pro

    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.


    Update the USB drivers from Asmedia, if it doesn't help use different USB ports to connect mouse/keyboard on and see if that helps.
    Driver Reference Table - asmtxhci.sys
    Code:
    *** WARNING: Unable to verify timestamp for asmtxhci.sys
    *** ERROR: Module load completed but symbols could not be loaded for asmtxhci.sys
    0: kd> lmvm asmtxhcistart             end                 module name
    fffff800`13c10000 fffff800`13c7c000   asmtxhci   (deferred)             
        Image path: \SystemRoot\System32\drivers\asmtxhci.sys
        Image name: asmtxhci.sys
        Timestamp:        Wed Jun 03 08:33:15 2015 (556E9FAB)
        CheckSum:         0006C280
        ImageSize:        0006C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec
  3.    15 Jan 2016 #3
    Join Date : Jan 2016
    Posts : 7
    Windows 10 Home x64
    Thread Starter

    Quote Originally Posted by axe0 View Post
    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.


    Update the USB drivers from Asmedia, if it doesn't help use different USB ports to connect mouse/keyboard on and see if that helps.
    Driver Reference Table - asmtxhci.sys
    Thanks for your fast reply. I just updated Asmedia and repositioned the mouse & keyboard.
    I also installed Keyboard's software (miscrosoft sidewinder) as it appeared as a generic keyboard.
    I had one more crash, with litterally nothing running. I just left it open and went shopping.
    By the way, think i have too many usb controllers?I just have a mouse and a keyboard (and a front pannel so that's 8 usbs in total)
    I've included the new dump file. (IRQL_NOT_LESS_OR_EQUAL caused by ntoskrnl.exe+142770)
    I've also uploaded a photo of the usb mayhem on dropbox.
    Dropbox - USBchaos.png


      My ComputerSystem Spec
  4.    15 Jan 2016 #4
    Join Date : Jun 2015
    Posts : 12,972
    Windows 10 Pro

    The Intel Rapid Storage driver tried to read memory for which it didn't have permission to do so.
    Please try to reinstall Intel Rapid Storage Technology from your motherboard driver downloads to see if the current installed drivers are corrupted.
    Code:
    ffffd000`22e916a8  fffff801`2e927818Unable to load image \SystemRoot\System32\drivers\iaStorA.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
     iaStorA+0x187818
    3: kd> lmvm iastorastart             end                 module name
    fffff801`2e7a0000 fffff801`2ed13000   iaStorA  T (no symbols)           
        Loaded symbol image file: iaStorA.sys
        Image path: \SystemRoot\System32\drivers\iaStorA.sys
        Image name: iaStorA.sys
        Timestamp:        Mon Jul 27 11:26:48 2015 (55B5F958)
        CheckSum:         00169B3D
        ImageSize:        00573000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec
  5.    15 Jan 2016 #5
    Join Date : Jan 2016
    Posts : 7
    Windows 10 Home x64
    Thread Starter

    Reinstalled IRST as instructed, allocated 2GBs to Rapid start and moved temp files from the ssd to my secondary.
    So far so good, i'll create some "pressure" to see if it will go southways.
      My ComputerSystem Spec
  6.    15 Jan 2016 #6
    Join Date : Jun 2015
    Posts : 12,972
    Windows 10 Pro

    Let me know how it goes
      My ComputersSystem Spec
  7.    15 Jan 2016 #7
    Join Date : Jan 2016
    Posts : 4
    Windows 10

    I have the exact driver/address craching; ntoskrnl.exe+142770

    Every time I boot my PC, either from a cold power down or sleep/hibernate, I get an invisible BSOD. I say invisible as it's not displayed anywhere as my PC boots up, I had to use a DUMP reader that told me of all the BSOD's as I noticed my PC took a long time to boot up, with no images displayed on either of my two monitor's.

    Very annoying!
      My ComputerSystem Spec
  8.    15 Jan 2016 #8
    Join Date : Jun 2015
    Posts : 12,972
    Windows 10 Pro

    Windows files are marked as cause when they are the last active, rarely are they the real cause.
    I suggest to read BSOD Posting Instructions & How to upload files and create a new thread for your problem.
      My ComputersSystem Spec
  9.    15 Jan 2016 #9
    Join Date : Jan 2016
    Posts : 7
    Windows 10 Home x64
    Thread Starter

    Just crashed, this time i cannot even generate the .zip file properly, the DM Log Collector seems to freeze while trying to generate the MSinfo report.
    Had to restart a couple of time and run it over and over to generate the following zip, and that with an error (always while trying to generate the msinfo report)

    Please check 011616-7765-01.dmp the other one was previewed earlier today.

    edit:
    and more BSODs on the file named SF_4 . had to rollback.
    Last edited by Briggs; 16 Jan 2016 at 00:17.
      My ComputerSystem Spec
  10.    16 Jan 2016 #10
    Join Date : Jun 2015
    Posts : 12,972
    Windows 10 Pro




    Random BSODs (ntoskrnl,memory_management) Diagnostics Test Random BSODs (ntoskrnl,memory_management)
     HDD TEST

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    If the short generic fails, no need for the long generic.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.
      My ComputersSystem Spec

 
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