BSOD on Boot, no Dump Files, various different messages

OK, I've got an annoying one here.

I have a fresh install of Windows 10 Home on a factory built PC (Chillblast) that was running OK under Windows 7, but is now Blue Screening on Windows 10.

When I boot the PC from cold about 1/3 of the time it will blue screen. The messages vary. Sometimes it will say IRQL Not less or Equal, or Page fault in non-paged area, or Memory Management.

The messages always happen pretty much at the exact second that you would normally get the logon box up. It never Blue screens when I'm actually using the computer, even if I'm hitting it hard with games. It also never blue screens on a reboot. Only when it's booting from power complete power down.

I suspect that it's software rather than hardware, maybe a driver?

The only message in the logs is that the computer as recovered from an unexpected shutdown. It rarely creates Dump rile.

I thought that it might be bad RAM. I have two 8GB chips. Both are the original chips that the computer was sold with. If I try with one chip in it runs perfectly. It doesn't matter which chip, or which slot the chip is in. It runs perfectly with all combinations. If I put them both in 1/3 of the time BSOD.

I've run Memtest86+ and it didn't find any problems. I've also run the System File Checker and it didn't find anything.

As this is a fresh install I don't have much loaded. It started blue screening with only the basic software needed to run my hardware, and an Anti-Virus (Avira) loaded.

Windows 10 is installed on a totally new disc, straight out of the box (Sandisk SSD).

Other than the hard disk and a soundcard, the PC is pretty much a factory build, with a factory configured motherboard. It's not overclocked, and I haven't tinkered with it.

Before I installed Windows 10, I occasionally had a Stop 0X000008a error, but I don't know if that's relevant or not as it was a different OS on a different hard disk.

Any ideas.

[EDIT] - I've managed to get a couple of Dump files, but it doesn't always generate one.

Please read BSOD Posting Instructions and upload the zip file.
It may help identifying why no dump is created.

axe0 said:

Please read BSOD Posting Instructions and upload the zip file.
It may help identifying why no dump is created.

I've tinkered with the settings and managed to get it to create a basic dmp file today. The error message was Memory Management. Which should help somewhat.

I installed the latest software for the Network card from the manufacturer, but none of the other motherboard software as I didn't want to mix Windows 10's software with the manufacturers in case they conflicted.

Attachment 58968

EDIT: I think that setting my PC not to automatically reboot after a Blue Screen is what allowed it to record a dump file this time when it hasn't done previously.

For now, I've also removed one RAM chip as it only Blue Screens when I have both chips in. It doesn't seem to matter which chip is in, or which slot it is in. I only seem to have the problem if both chips are in at the same time.

Is it possible that maybe I have an older piece of software that can't address outside of a certain range properly?

I do have have an older model sound card. A Creative Labs SB X-fi which wasn't factory installed. I put it in from an older PC as the sound card that this PC came with didn't have a Fibre Optic output. The software on that dates back to 05/05/2010. When I did the fresh install on a new disc I didn't install this independently, Windows 10 detected it and downloaded it by itself.

I previously installed Creative Labs own software when I upgraded from Windows 7 to Windows 10. Rather than using the Windows software.

Both times (Creative's own software on an upgraded system, and Windows Software on a fresh install with a new disc) produced the same BSOD with two sticks of RAM.

Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs

• CPU
• Mainboard
• Memory
• SPD*
• Graphics

*SPD shows the details of each module, you can show the details by choosing different slots in the left upper corner.
Please make screenshots of each module.

Please post each screenshot in your next reply/replies.

Do you remember how many passes have completed with MemTest86+?

Please check in your BIOS for the memory frequency and voltage, this is present in CPU-Z but we can't fully trust software on this.

Avira uninstall: How do I uninstall my Avira Antivirus product?

What moment of shutting down does the crash hapen?