ATTEMPTED TO SWITCH FROM DPC affected by ntoskrnl.exe


  1. Posts : 3
    Windows 10 Professional
       #1

    ATTEMPTED TO SWITCH FROM DPC affected by ntoskrnl.exe


    Hello there, i'm new around here, I've recently encountered a BSOD out of the blue while the PC was idling. So far it only happened once, but I don't want to take any chances.

    The affected driver was commonly known as the ntoskrnl.exe, it happened a year back but the affected was associated with some other drivers that I known, so solving it wasn't that hard. But this time it doesn't associate with any other driver ( I may have been wrong ). Anyway, this issue occur right after I've updated the AMD Catalyst Driver, which may be root cause of this issue, but I just gotta make sure.

    I've attached my recent dumpfile below, if I've made any mistake on posting, or miss out any information required for debugging, please let me know.

    Many thanks
      My Computer

  2. axe0's Avatar
    Posts : 14,595
    Windows 10 Pro
       #2

    Additional data is required: BSOD Posting Instructions

    Cause is RAMDiskVE.sys, for more we need additional data.
    Driver Reference Table - RAMDiskVE.sys
    Code:
    *** WARNING: Unable to verify timestamp for RAMDiskVE.sys
    *** ERROR: Module load completed but symbols could not be loaded for RAMDiskVE.sys
    1: kd> lmvm RAMDiskVE
    start             end                 module name
    fffff800`d2da0000 fffff800`d2db8000   RAMDiskVE T (no symbols)           
        Loaded symbol image file: RAMDiskVE.sys
        Image path: \SystemRoot\System32\Drivers\RAMDiskVE.sys
        Image name: RAMDiskVE.sys
        Timestamp:        Tue Jul 22 16:29:05 2014 (53CE7531)
        CheckSum:         000234C3
        ImageSize:        00018000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computers


  3. Posts : 3
    Windows 10 Professional
    Thread Starter
       #3

    axe0 said:
    Additional data is required: BSOD Posting Instructions

    Cause is RAMDiskVE.sys, for more we need additional data.
    Driver Reference Table - RAMDiskVE.sys
    Code:
    *** WARNING: Unable to verify timestamp for RAMDiskVE.sys
    *** ERROR: Module load completed but symbols could not be loaded for RAMDiskVE.sys
    1: kd> lmvm RAMDiskVE
    start             end                 module name
    fffff800`d2da0000 fffff800`d2db8000   RAMDiskVE T (no symbols)           
        Loaded symbol image file: RAMDiskVE.sys
        Image path: \SystemRoot\System32\Drivers\RAMDiskVE.sys
        Image name: RAMDiskVE.sys
        Timestamp:        Tue Jul 22 16:29:05 2014 (53CE7531)
        CheckSum:         000234C3
        ImageSize:        00018000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    RAMDISK eh? I used that to run my caches to reduce the loads of my SSD, though I'm not sure why RAMDISK is the cause of the BSOD. Anyway, here's the additional information requested.
      My Computer

  4. axe0's Avatar
    Posts : 14,595
    Windows 10 Pro
       #4

    There might be a bit more going on
    Code:
    Event[12855]:  Log Name: System
      Source: Ntfs
      Date: 2016-01-13T15:49:07.845
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: ASUSv7
      Description: 
    A corruption was discovered in the file system structure on volume Z:.
    
    
    The exact nature of the corruption is unknown.  The file system structures need to be scanned online.
    
    Event[12889]:  Log Name: System
      Source: Microsoft-Windows-Ntfs
      Date: 2016-01-13T16:42:47.284
      Event ID: 98
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: ASUSv7
      Description: 
    Volume Z: (\Device\HarddiskVolume9) requires an Online Scan.  An Online Scan will automatically run as part of the next scheduled maintenance task.  Alternatively you may run "CHKDSK /SCAN" locally via the command line, or run "REPAIR-VOLUME <drive:> -SCAN" locally or remotely via PowerShell.
    Remove Radeon RAMDisk and run following tests



    Diagnostics Test

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.



    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My Computers


  5. Posts : 3
    Windows 10 Professional
    Thread Starter
       #5

    axe0 said:
    There might be a bit more going on
    Code:
    Event[12855]:  Log Name: System
      Source: Ntfs
      Date: 2016-01-13T15:49:07.845
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: ASUSv7
      Description: 
    A corruption was discovered in the file system structure on volume Z:.
    
    
    The exact nature of the corruption is unknown.  The file system structures need to be scanned online.
    
    Event[12889]:  Log Name: System
      Source: Microsoft-Windows-Ntfs
      Date: 2016-01-13T16:42:47.284
      Event ID: 98
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: ASUSv7
      Description: 
    Volume Z: (\Device\HarddiskVolume9) requires an Online Scan.  An Online Scan will automatically run as part of the next scheduled maintenance task.  Alternatively you may run "CHKDSK /SCAN" locally via the command line, or run "REPAIR-VOLUME <drive:> -SCAN" locally or remotely via PowerShell.
    Remove Radeon RAMDisk and run following tests



    Diagnostics Test

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.



    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

    Yeah... RAMDISK gave me a handful of headaches in the past few years, though it's useful as hell. I've noticed that corruption error in the event viewer and was hoping that was not the issue that causes BSOD, guess it has to go.

    Anyway, I've uninstalled the RAMDISK and will diagnose my HDD if I'm able. For now, I'll mark this thread as solved.
    Thanks for your help.
      My Computer


 

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