BSOD During Online Gaming: Persists after Win10 Upgrade


  1. Posts : 2
    Windows 10
       #1

    BSOD During Online Gaming: Persists after Win10 Upgrade


    Hello.
    Currently, whenever I am playing or starting up any online game (League of Legends, Maplestory etc.) My laptop will freeze with the audio becoming an incredibly loud buzzing sound, often saying that my headphones became unplugged even though they hadn't. When this happens the only way to get the computer to respond is to hard reset using the power button. This issue has persisted for a while now, and I have previously reported it to those over at sevenforums, although sadly that didnt end up getting resolved. Here is the link to that thread:

    BSOD During Gaming(Mostly Online) nvlddmkm.sys,dxgkrnl.sys,dxgmms1.sys - Windows 7 Help Forums

    Hopefully that thread will provide enough information about my issue, although I will post my logs again along with this post.
      My Computer


  2. Posts : 14,897
    Windows 10 Pro
       #2

    Revert back to the previous OS, your laptop does not have Windows 10 drivers meaning your manufacturer doesn't support your laptop in Windows 10.
      My Computers


  3. Posts : 2
    Windows 10
    Thread Starter
       #3

    Considering that my laptop manufacturer didnt have updated drivers for my laptop past 2013, and that the same bluescreen issue originated when I was using windows 7, I dont think reverting to windows 7 will solve my issue. Could I get a diagnosis explaining where the bluescreen originates from? That would be more useful information for me.
      My Computer


  4. Posts : 14,897
    Windows 10 Pro
       #4

    No drivers have been flagged, but USB drivers are active.
    I noticed you have Razer software and keyboard/mouse, Razer products could be a little buggy sometimes and causes problems.
    Code:
    5: kd> !irp ffffe000ae7f1010
    Irp is active with 13 stacks 10 is current (= 0xffffe000ae7f1368)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    
    			Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0 e1 ffffe000ae889790 00000000 fffff80104441e00-00000000 Success Error Cancel pending
    	       \Driver\ACPI	hidusb!HumPowerCompletion
    			Args: 00000000 00000001 00000001 00000000
     [ 16, 2]   0 e0 ffffe000ae7e36a0 00000000 fffff80104464c30-ffffe000ae7e37f0 Success Error Cancel 
    	       \Driver\HidUsb	HIDCLASS!HidpFdoPowerCompletion
    			Args: 00000000 00000001 00000001 00000000
     [ 16, 2]   0 e1 ffffe000ae7e36a0 00000000 fffff8039c52ad78-ffffe000aea86ce0 Success Error Cancel pending
    	       \Driver\HidUsb	nt!PopRequestCompletion
    			Args: 00000000 00000001 00000001 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-ffffe000aea86ce0    
    
    
    			Args: 00000000 00000000 00000000 00000000
      My Computers


 

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