AcdSee BSOD KERNEL_SECURITY_CHECK_ERROR


  1. PinkFloyd
    Posts : 6
    Windows 10 x64 FR
       New #1

    AcdSee BSOD KERNEL_SECURITY_CHECK_ERROR


    Hi all,

    First of all, i spend a lot of time trying to understand my problem, checked lot of drivers, tested "verifier" function under windows but without success, so need your help :)
    verifier crash at startup without say me the problem

    My Windows 10 x64 work pretty well BUT each time i launch ANY version of ACDSee i got a BSOD with KERNEL_SECURITY_CHECK_ERROR

    It can appear at launch or some seconds after using it.

    What ive done so far :
    MemTest
    Updated all drivers
    Downgrade Intel ME from v11 to v8 ( as v11 shown a yellow exclamation, and find this good solution on forum)
    Trying forced it to launch with nvidia drivers or intel drivers change nothing.
    No virus, no adware
    Version 8, version 9, version 9 pro do the same
    Cleaning registry etc..
    Unpluged some USB device
    Disable WIFI and bluetooth drivers ( for a time i think it was it, but no )

    MSI web site, doesn't give win 10 specific drivers ( MSI Global )
    A lot are windows 10 native

    I don't understand because i used this software for long time and i d'ont change anything in my laptop configuration.

    Hope you will find something i miss , thanks by advance !

    OSRonline sit give me this but not sure what to understand :

    Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (OSR Homepage | OSR)
    Online Crash Dump Analysis Service
    See http://www.osronline.com for more information
    Windows 8 Kernel Version 10240 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 10240.16590.amd64fre.th1_st1.151104-1714
    Machine Name:
    Kernel base = 0xfffff801`ca01e000 PsLoadedModuleList = 0xfffff801`ca343070
    Debug session time: Sun Jan 10 15:21:19.113 2016 (UTC - 5:00)
    System Uptime: 0 days 2:02:34.764
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    KERNEL_SECURITY_CHECK_FAILURE (139)
    A kernel component has corrupted a critical data structure. The corruption
    could potentially allow a malicious user to gain control of this machine.
    Arguments:
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: ffffd00024829670, Address of the trap frame for the exception that caused the bugcheck
    Arg3: ffffd000248295c8, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved

    Debugging Details:
    ------------------

    TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

    OVERLAPPED_MODULE: Address regions for 'srvnet' and 'dump_storpor' overlap

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

    BUGCHECK_STR: 0x139

    PROCESS_NAME: ACDSeeIndexerP

    CURRENT_IRQL: 2

    BAD_PAGES_DETECTED: 5a3a

    LAST_CONTROL_TRANSFER: from fffff801ca177ea9 to fffff801ca16d4d0

    STACK_TEXT:
    ffffd000`24829348 fffff801`ca177ea9 : 00000000`00000139 00000000`00000003 ffffd000`24829670 ffffd000`248295c8 : nt!KeBugCheckEx
    ffffd000`24829350 fffff801`ca1781d0 : 00000000`00000000 ffffab1c`c993b6ce 00000000`00000000 fffff800`33343861 : nt!KiBugCheckDispatch+0x69
    ffffd000`24829490 fffff801`ca1773f4 : ffffe000`42fbd090 00000000`00000000 00000000`00000000 ffffe000`47608b20 : nt!KiFastFailDispatch+0xd0
    ffffd000`24829670 fffff801`ca1adbb6 : 00000000`00000000 fffff901`4079d2e0 fffff901`4079d205 fffff901`00000001 : nt!KiRaiseSecurityCheckFailure+0xf4
    ffffd000`24829800 fffff960`6c6b6313 : fffff901`4079d2e0 fffff901`42617500 ffffe000`474d7080 ffffd000`24829a99 : nt! ?? ::FNODOBFM::`string'+0x31ab6
    ffffd000`24829830 fffff960`6c6b617b : 00000000`00000000 fffff901`42617500 ffffd000`248299d8 fffff960`6c674c0c : win32kbase!DirectComposition::CChannel::OnProcessDestruction+0x4b
    ffffd000`24829860 fffff960`6c6b606a : 00000000`00000000 00000000`00000000 00000000`00000000 ffffd000`248299d8 : win32kbase!DirectComposition::CProcessData::`scalar deleting destructor'+0x1f
    ffffd000`24829890 fffff960`6c3bd5a4 : fffff901`4513d720 ffffe000`47608800 00000000`00000000 ffffe000`43e99180 : win32kbase!DCompositionProcessCallout+0x3a
    ffffd000`248298c0 fffff801`ca4bcc82 : ffffd000`248299d8 ffffd000`24829a99 ffffe000`43e99180 00000000`00000000 : win32kfull!W32pProcessCallout+0xb4
    ffffd000`248298f0 fffff801`ca4bd39f : 00000000`00000000 ffffe000`4469a920 ffffd000`24829a99 00000000`00000001 : nt!PsInvokeWin32Callout+0x42
    ffffd000`24829930 fffff801`ca4a400a : 00000000`00000000 ffffd000`24829a01 00000000`00000000 ffffe000`474d7080 : nt!PspExitThread+0x66f
    ffffd000`24829a30 fffff801`ca177b63 : 00000000`00000006 ffffffff`ffff0000 ffffe000`47608800 ffffd000`24829b80 : nt!NtTerminateProcess+0x11a
    ffffd000`24829b00 00007ff9`8e19383a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000093`a0edfbe8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7ff9`8e19383a


    STACK_COMMAND: kb

    SYMBOL_NAME: PAGE_NOT_ZERO

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: Unknown_Module

    IMAGE_NAME: Unknown_Image

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    BUCKET_ID: PAGE_NOT_ZERO

    Followup: MachineOwner
    ---------

    *** Memory manager detected 23098 instance(s) of page corruption, target is likely to have memory corruption.


    Here is my configuration : Configuration
    Last edited by PinkFloyd; 12 Jan 2016 at 15:51.
      My Computer
    Quote Quote

  3. PinkFloyd
    Posts : 6
    Windows 10 x64 FR
    Thread Starter
       New #2

    Perhaps a lead !

    For the first time my laptop crash without acdsee. after analyse the minidump seem to be the intel vga drivers fault

    Checking the version Hol** Sh**, a very older one, installed by windows 10 update certainly, and for now, i couldn't install any new version without crash.. continue my investigation in this way...

    Continuing history : forced installation of intel drivers withing peripherical option dialog from windows, passed, reboot, trying install intel drivers with setup : successful, so intel drivers vga are clean

    reboot, launching acdsee, bsod again.... so sad
      My Computer
    Quote Quote

  4. lifetec
    Posts : 654
    windows 10 Pro
       New #3

    You have Primo Ramdisk driver from 2012.
    According to the site does only supports windows 8.
    Uninstall and see if this stops the BSOD
      My Computer
    Quote Quote

  6. PinkFloyd
    Posts : 6
    Windows 10 x64 FR
    Thread Starter
       New #4

    Hi lefetec, thk for checking my problem.

    Ive started with him, without success, and no problem with this software on my two other computer
      My Computer
    Quote Quote

  7. lifetec
    Posts : 654
    windows 10 Pro
       New #5

    A few ideas.

    Your Intel managent engine interface driver is from 2013
    Update it Driver Description: Intel Management Engine Interface driver
    Driver Update Site: http://downloadcenter.intel.com
    But you have Asus laptop and sometimes the manafacturer uses their own "customized" OEM driver
    The supportpage for your is here http://www.msi.com/product/notebook/...-driver&Win8.1 64
    Did you upgrade to windows 10 on this laptop and did you first update all the drivers to the latest windows 8.1 version before upgrading.

    [Memory manager detected 23098 instance(s) of page corruption, target is likely to have memory corruption.
    PROCESS_NAME: ACDSeeIndexerP
    This could point to problem with storage disc or storagecontroller drivers

    Does your SSd needs a firmware upgrade?
    UpdateSSD firmware.

    How toUpgrade Samsung SSD Firmware | StorageReview.com - Storage Reviews

    Check/test your HDD and SSD
    SamsungMagician software : http://www.samsung.com/global/busine...ician_v421.zip

    Test HDD

    Or tocheck/analyse the integrity of your HDD you can use Sea Tools
    Download from here http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html
    Windows has this program chkdsk See for info and how to use
    Disk Check - Windows 7 Help Forums

    Are the storage drivers up to date (AHCI, SATA)


    Run SFC/scannow
    Use SFC to checkand repair windows systemfiles.

    See this tutorial     http://www.eightforums.com/tutorials/3047-sfc-scannow-command-run-windows-8-a.html
    Note
    If SFC could not fix something, then run the command again to see if it may beable to the next time. Sometimes it may take running the     sfc /scannow     command 3 timesrestarting the PC after each time to completely fix everything that it's ableto.

    If not, then run the     Dism /Online /Cleanup-Image/RestoreHealth command to repair any component store corruption, restart the PCafterwards, and try the sfc /scannowcommand again.
      My Computer
    Quote Quote

  8. PinkFloyd
    Posts : 6
    Windows 10 x64 FR
    Thread Starter
       New #6

    Will try all you ideas, will be back :)
      My Computer
    Quote Quote

  9. PinkFloyd
    Posts : 6
    Windows 10 x64 FR
    Thread Starter
       New #7

    I am depressed...

    Reinstalled full clean last version of windows, ONLY Windows update drivers, BSOD

    Passed longggg time with "verifier" utilities, when i believe to find the faulted drivers, next boot is ok
    So i "verifier" all microsoft driver : crash test
    So 2 hours of memtest+, two, all is ok
    And now iam "playing" with AcdSee no pro version, and so far no BSOD, it will make me crazy

    I don't have fu*** idea why now my system was not stable as the 8 month past...

    PS : one little good news, i had updated my SSD firmware
      My Computer
    Quote Quote

  10. lifetec
    Posts : 654
    windows 10 Pro
       New #8

    Do not know if it also applies to ACDsee.
    But there is a hotfix driver from Nvdia with crashes with Photoshop and Illustrator.
    Maybe this could be related to your problem

    Crashes with Adobe Photoshop/Illustrator

    NVIDIA has posted a Hotfix driver that seems to fix the issue for most people: GeForce HotFix driver 361.60

    Changelog:

    • Crashes in Photoshop & Illustrator
    • Install & clocking related issues


    Warning: If you have a OEM Laptop this "generic" driver may not work on your system.

      My Computer
    Quote Quote

  12. PinkFloyd
    Posts : 6
    Windows 10 x64 FR
    Thread Starter
       New #9

    lifetec seem you had good, no crash since beta drivers, and now final driver. will continue to test but for now no blue screen !
      My Computer
    Quote Quote

 

  Related Discussions
ACDSee alterative?
in Software and Apps

No InfraView please Many people recommend InfraView but I just get mad with it. When full screen, it doesn't zoom in, and often clicking out of the full screen... The old version of ACDsee was good, but they are no longer available now. ...
Hello, so i think i have dealt with this bluescreen 3times now, and it seemed to have gone away after i went from my amd system to intel. But now its there again. The most useful function ever, wake from sleep, is now bluescreening my computer. I...
BSOD when open ACDSee ultimate
in BSOD Crashes and Debugging

everytime I open ACDSee ultimate 9 and try to edit a pic. then my PC would be frozen and then BSOD appeared...... could anyone help me with that?:(
Bsod stop error kernel_security_check_error
in BSOD Crashes and Debugging

Received this error this evening. I have attached the minidump file. 53383 Thank you as always for your assistance.
So after upgrading from Windows 7 to Windows 10 my less than year old system has been randomly getting these messages. It's happened when: - I was messing with the location of some of my USB devices in the back while the computer was on - I...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 15:59.
Find Us




Windows 10 Forums