BSOD kernel security check failure

  1. Posts : 1

    BSOD kernel security check failure


    A female friend of mine has a laptop Acer aspire v3 - 772g.
    For no sure reason sometimes she gets a BSOD with no error code.
    Also, she gets error saying something like 'the integrated graphic card driver had a malfunction and was restored'. (It's not a literal message, because the OS is in Russian). Getting latest driver (since 08/2015) for Intel from the Acer website didn't work because (as the owner says) the OS rerolls it back to a previous one.

    Thank you very much in advance.

    Here's a dump file. Attachment 58287
      My Computer

  2. Posts : 14,897
    Windows 10 Pro

    Hi meakashi,

    Welcome to the 10forums for both of you :)

    I would suggest to visit Acer to update or re-install all the drivers available for Windows 10.
    Re-installing drivers removes corruption what helps improving system stability.
    Drivers en handleidingen downloaden | Officiƫle Acer-site

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window.
      My Computers


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