1st BSOD on new Laptop

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  1. DarnJhud
    Posts : 14
    Windows 10
    Thread Starter
       New #11

    axe0 said:
    NEVER USE 3rd part driver updaters
    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.


    With laptops, ONLY get drivers from the manufacturer.
    got it! good thing I didn't purchase to activate it.. thank you so much for your help! I really appreciate it!
    I guess I'll be marking this thread as solved, I'll let you know If I get BSOD again though.. thanks again!
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  3. axe0
    Posts : 14,903
    Windows 10 Pro
       New #12

    You're welcome :)

    Glad I could help.
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  4. DarnJhud
    Posts : 14
    Windows 10
    Thread Starter
       New #13

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  6. DarnJhud
    Posts : 14
    Windows 10
    Thread Starter
       New #14

    Hi axe0,

    So unfortunately I ran into another BSoD

    so this what happenned.. for some reason I did another reset on my laptop "I did the remove everything, quicker version" I kinda did twice..

    so after the reset I removed all MSI bloatware like we did before and installed all my apps, everythings seems to be working fine.. and then after I'm done I press the shutdown button and then it was starting to turn off my PC then suddenly a blue screen

    I have attached the DM_Log
    Attachment 59223

    PS: do you want me to post new thread for this or nah?

    Thanks,
    Darren




    EDIT: I got a 2nd BSoD here's the logs.
    Attachment 59248
    Last edited by DarnJhud; 16 Jan 2016 at 22:09.
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  7. axe0
    Posts : 14,903
    Windows 10 Pro
       New #15

    You also installed the MSI drivers after resetting?
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  8. DarnJhud
    Posts : 14
    Windows 10
    Thread Starter
       New #16

    axe0 said:
    You also installed the MSI drivers after resetting?
    Drivers are already installed after reset..
    I got my 3rd BSoD just right now during boot-up

    Here's the logs
    Attachment 59380

    Thanks,
    Darren
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  9. axe0
    Posts : 14,903
    Windows 10 Pro
       New #17

    As I expected, Avira is causing problems
    Suggested to use Windows Defender as alternative and remove Avira
    How do I uninstall my Avira Antivirus product?
    Code:
    *** WARNING: Unable to verify timestamp for avgntflt.sys
*** ERROR: Module load completed but symbols could not be loaded for avgntflt.sys
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  10. DarnJhud
    Posts : 14
    Windows 10
    Thread Starter
       New #18

    axe0 said:
    As I expected, Avira is causing problems
    Suggested to use Windows Defender as alternative and remove Avira
    How do I uninstall my Avira Antivirus product?
    Code:
    *** WARNING: Unable to verify timestamp for avgntflt.sys
*** ERROR: Module load completed but symbols could not be loaded for avgntflt.sys
    i see, yea i had problems with avira before that it causes my laptop to crash, I just tried to reinstall it cause I thought it just conflict my other programs. cause my brother uses avira we both have the same windows 10 home but his laptop is Dell.. is it possible that avira is not compatible with MSI??

    anyways I removed it and thanks a lot again axe0!! you are awesome!!
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  12. axe0
    Posts : 14,903
    Windows 10 Pro
       New #19

    I can't say, I'm not sure why Avira was causing problems.

    Hope the bluescreens stay away now :)
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  13. DarnJhud
    Posts : 14
    Windows 10
    Thread Starter
       New #20

    axe0 said:
    I can't say, I'm not sure why Avira was causing problems.

    Hope the bluescreens stay away now :)
    I had another one just now
    I removed the avira yesterday

    Attachment 59717

    so I was able to get a bluescreen again by doing this..
    1. run adobe flash pro wait to open then close immediately
    2. run adobe photoshop, blue screen

    Attachment 59718
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