Windows 10: Lots of BSOD going on. Solved

  1.    09 Jan 2016 #1

    Lots of BSOD going on.


    Hi there,

    For the last few days I have been getting lots of BSOD errors, seem to happen very frequently (often just minutes apart) when running utorrent.

    Dump file attached.

    Any help much appreciated.

    Thank you.
      My ComputerSystem Spec


  2. Posts : 12,499
    Windows 10 Pro
       09 Jan 2016 #2

    Please update or reinstall your network drivers from HP.
    Code:
    *** WARNING: Unable to verify timestamp for bcmwl63a.sys
    *** ERROR: Module load completed but symbols could not be loaded for bcmwl63a.sys
    3: kd> lmvm bcmwl63a
    start             end                 module name
    fffff801`56b30000 fffff801`575ec000   bcmwl63a T (no symbols)           
        Loaded symbol image file: bcmwl63a.sys
        Image path: \SystemRoot\system32\DRIVERS\bcmwl63a.sys
        Image name: bcmwl63a.sys
        Timestamp:        Tue Jul 07 03:14:09 2015 (559B27E1)
        CheckSum:         00AC646A
        ImageSize:        00ABC000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  3.    09 Jan 2016 #3

    Deleted. ​Post was not relevant to thread/problem.
    Last edited by INeedhelpMan; 09 Jan 2016 at 13:02.
      My ComputerSystem Spec

  4.    11 Jan 2016 #4

    ....


    Thanks for your reply.

    That driver tweaker wants money to update my drivers. I did them manually, still BSOD'ing.

    any other suggestions?

    axe0 said: View Post
    Please update or reinstall your network drivers from HP.
    Code:
    *** WARNING: Unable to verify timestamp for bcmwl63a.sys
    *** ERROR: Module load completed but symbols could not be loaded for bcmwl63a.sys
    3: kd> lmvm bcmwl63a
    start             end                 module name
    fffff801`56b30000 fffff801`575ec000   bcmwl63a T (no symbols)           
        Loaded symbol image file: bcmwl63a.sys
        Image path: \SystemRoot\system32\DRIVERS\bcmwl63a.sys
        Image name: bcmwl63a.sys
        Timestamp:        Tue Jul 07 03:14:09 2015 (559B27E1)
        CheckSum:         00AC646A
        ImageSize:        00ABC000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputerSystem Spec


  5. Posts : 12,499
    Windows 10 Pro
       12 Jan 2016 #5

    Why would you try a driver update program when I ask to do it via the site of HP?

    I can give enough suggestions, but none would be close to a more stable system if you don't provide data from the dm log collector
      My ComputersSystem Spec

  6.    13 Jan 2016 #6

    bsod


    axe0 said: View Post
    Why would you try a driver update program when I ask to do it via the site of HP?

    I can give enough suggestions, but none would be close to a more stable system if you don't provide data from the dm log collector
    Because the word "driver" was hyperlinked to the software in your reply.. I assumed you had linked it. - obviously not the case. Have checked the HP site, it does not have any driver updates for my laptop. I did try to manually update each and every driver via windows, but it didn't fix the problem.

    I have since tried to go back to a recent restore point, no difference. I have uploaded the dump again - was there something wrong with the first one I uploaded?

    Thanks again for your help.
      My ComputerSystem Spec


  7. Posts : 12,499
    Windows 10 Pro
       13 Jan 2016 #7

    I never link to driver update programs, when I notice someone uses driver update programs I give them a message below
    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with the driver program, please remove them as it may cause trouble.
    Please try to reinstall the drivers for your network.

    Only that it doesn't contain the data from your last crash, nothing else is wrong with the last upload
      My ComputersSystem Spec

  8.    13 Jan 2016 #8

    Bsod


    I thought it was a bit odd as I usually keep well clear of software like that. Either the forum automatically hyperlinks keywords or I have some weird bit of adware hidden away that is doing that on this forum (and nowhere else). Not sure why the file didn't include the last crash info, followed the instructions as given.

    I reinstalled the network drivers - didn't change a thing. I have since uninstalled the Broadcom drivers and have gone back to an older driver version. Hopefully I am not speaking too soon, but it seems to have fixed the problem. If not, I will be back.



    Thanks for your help and time.


    axe0 said: View Post
    I never link to driver update programs, when I notice someone uses driver update programs I give them a message below


    Please try to reinstall the drivers for your network.

    Only that it doesn't contain the data from your last crash, nothing else is wrong with the last upload
      My ComputerSystem Spec

  9.    14 Jan 2016 #9

    try this program, help you see what's doing the BSODS
    http://www.resplendence.com/whocrashed_whatsnew
      My ComputerSystem Spec


  10. Posts : 12,499
    Windows 10 Pro
       14 Jan 2016 #10

    shakennstirred said: View Post
    try this program, help you see what's doing the BSODS
    http://www.resplendence.com/whocrashed_whatsnew
    Same with every other program that does pretty much the same with dumps.
    When it comes down to Windows files being flagged and other drivers being the root cause then the 'probably caused by:' part says, such programs are useless.
      My ComputersSystem Spec


 

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