Windows 10: Multiple freezes and crashes - no real trigger


  1. Posts : 3
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
       07 Jan 2016 #1

    Multiple freezes and crashes - no real trigger


    Hello

    My PC has recently started to freeze and reboot itsself randomly, I can't figure out what is causing the issue since there are no error messages etc after.

    I have uploaded the diagnostics dump files
      My System SpecsSystem Spec

  2. axe0's Avatar
    Posts : 11,194
    Windows 10 Pro
       08 Jan 2016 #2

    There is too much delay between data, the errors occur at the northbridge.
    Please check your motherboard manufacturer for updates to start with, driver and BIOS updates.
    Code:
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe001cefbf148
    Section       @ ffffe001cefbf2d0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Error         : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)
      Status      : 0xfe00000000070f0f
      Address     : 0x00000000feaffdb8
      Misc.       : 0xc00a0fff01000000
    Code:
    Event[8943]:  Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2016-01-04T21:08:58.589
      Event ID: 20
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: Keynun-PC
      Description: 
    A fatal hardware error has occurred.
    
    
    Component: AMD Northbridge
    Error Source: Machine Check Exception
    Error Type: HyperTransport Watchdog Timeout Error
    Processor APIC ID: 0
    
    
    The details view of this entry contains further information.
    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My System SpecsSystem Spec


  3. Posts : 3
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
       08 Jan 2016 #3

    I have updated my system details.

    So if updating drivers/ bios does not solve the issue, is it safe to assume the motherboard is at fault?
      My System SpecsSystem Spec

  4. axe0's Avatar
    Posts : 11,194
    Windows 10 Pro
       08 Jan 2016 #4

    Not exactly, the northbridge is the last part of the chipset the data goes through before it is being passed to the CPU.
    This means that any other part can be causing it if updating the chipset and BIOS doesn't help,
    • hard drive
    • GPU
    • slots,
    • cables,
    • drivers,
    • improper seating of a component,
    • motherboard as you said,
    • dust,
    • software like daemon tools or software that comes with the mainboard or pre-installed

    It is a only a small part of things but pretty generic that can cause it.

    The problem with the 0x124 is that it often doesn't give enough data for specific troubleshooting and there are just so many things one can try to fix it.
      My System SpecsSystem Spec


  5. Posts : 3
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
       08 Jan 2016 #5

    Thank you for the help, I have updated my BIOS to the latest 2015 version, so far it has not crashed so let's hope it stays this way.
      My System SpecsSystem Spec


 

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