Windows 10: Multiple random BSODs, all pointing to the kernel Solved

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  1. Posts : 21
    Windows 10 Pro 64-bit
       07 Jan 2016 #1

    [SOLVED] Multiple random BSODs, all pointing to the kernel


    I'm at the end of my rope TenForums. I have been dealing with random BSODs for a while now and I just don't know what to do. Please help me, I am desperate. Logs are attached.

    PS If you guys can't help me, can you at least tell me how you analyze these files? WhoCrashed and BSV never flag any drivers, it's only ever the kernel.
    Last edited by herrshaun; 10 Feb 2016 at 01:29.
      My System SpecsSystem Spec

  2. axe0's Avatar
    Posts : 11,207
    Windows 10 Pro
       07 Jan 2016 #2

    Update following drivers
    Driver Reference Table - asmtxhci.sys
    Driver Reference Table - asmthub3.sys

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to ONLY install the display drivers using custom/advanced options.
    Attachment 57572




    Multiple random BSODs, all pointing to the kernel Diagnostic Test Multiple random BSODs, all pointing to the kernel
     DRIVER VERIFIER

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Some windows drivers are blamed in a few crashes, but that usually means that a 3rd party driver is actually the cause.
    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My System SpecsSystem Spec


  3. Posts : 21
    Windows 10 Pro 64-bit
       07 Jan 2016 #3

    Thank you for responding! I tried looking for usb 3.0 drivers but they only seem to have support for up to Windows 8.1. Should I install those drivers?
      My System SpecsSystem Spec

  4. axe0's Avatar
    Posts : 11,207
    Windows 10 Pro
       07 Jan 2016 #4

    Depends on their date, what are the dates of the drivers?
      My System SpecsSystem Spec


  5. Posts : 21
    Windows 10 Pro 64-bit
       07 Jan 2016 #5

    Hi, thanks for responding again!

    The date on the 8.1 drivers are 2013/12/17. I tried installing them but my device manager did not change, and doesn't seem to show anything about USB 3.0. Here is a picture of it:



    Do I need to do something different?

    (Also I did the second step with DDU and installation of only the new driver)
      My System SpecsSystem Spec


  6. Posts : 21
    Windows 10 Pro 64-bit
       09 Jan 2016 #6

    No BSODs yet but I haven't been playing World of Warcraft which I suspect to be a possible cause.

    Was the driver verifier step necessary or just a suggestion?
      My System SpecsSystem Spec

  7. axe0's Avatar
    Posts : 11,207
    Windows 10 Pro
       10 Jan 2016 #7

    Necessary, the rest was to update old drivers and remove a driver.
      My System SpecsSystem Spec


  8. Posts : 21
    Windows 10 Pro 64-bit
       12 Jan 2016 #8

    Have been testing Driver Verifier for about 20 hours total with no crashes. Am I not supposed to run it 48 hours straight, or in total?

    Also after turning it on my PC doesn't seem to be running any slower than normal. I followed the tutorial linked in your post. I have seen other tutorials however that suggest checking off a lot more options. Is there a reason why this tutorial doesn't have me do that?
      My System SpecsSystem Spec

  9. axe0's Avatar
    Posts : 11,207
    Windows 10 Pro
       12 Jan 2016 #9

    48h, your system will resume after a reboot or startup however it isn't recommended to shut your system down.

    There are only 3 options to check and every driver except for Windows drivers.

    A system that can't proper handle stressed drivers will eventually slow down in performance.
      My System SpecsSystem Spec


  10. Posts : 21
    Windows 10 Pro 64-bit
       13 Jan 2016 #10

    I can't have the computer on overnight because of noise and heat, is this going to be a problem? Generally when I run into blue screens without Driver Verifier, they happen between 6-10 hours of the computer being on after I've been doing a bunch of gaming.

    If Driver Verifier doesn't end up working, here are some details I haven't mentioned:
    - I have noticed that the last few blue screens occurred when I had Skype running while gaming.
    - I uninstalled the most recent cumulative Windows update and have been getting errors when trying to reinstall it.
    - I have not installed chipset drivers yet because they seemed to cause problems when I installed before reformatting.
    - I tried to install Realtek sound drivers but those errored out every time too, and troubleshooting told me to look for a Device Manager entry that wasn't there.
      My System SpecsSystem Spec


 
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