Windows 10: Multiple random BSODs, all pointing to the kernel Solved

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  1. axe0's Avatar
    Posts : 13,705
    Windows 10 Pro
       13 Jan 2016 #11

    herrshaun said: View Post
    I can't have the computer on overnight because of noise and heat, is this going to be a problem? Generally when I run into blue screens without Driver Verifier, they happen between 6-10 hours of the computer being on after I've been doing a bunch of gaming.
    It might give problems with booting sometimes if you shutdown.

    Just do what you normally would do.
      My ComputersSystem Spec

  2.    16 Jan 2016 #12

    Okay, I finally got it to BSOD, while on Netflix and with Skype open. I had been playing several Steam and B.Net games prior to watching Netflix.

    I don't know if there is a special dump location for driver verifier, but I have attached the latest dump that Windows generated normally. Please get back to me ASAP so we can solve this once and for all!
      My ComputerSystem Spec

  3. axe0's Avatar
    Posts : 13,705
    Windows 10 Pro
       16 Jan 2016 #13

    To note, with driver verifier it happens that sometimes no driver is being flagged, usually with a good reason which I'm trying to figure out.

    The 0x1A looks to be either a memory or hard drive problem, but I think it is a little hard to believe because there are 6 days between the previous crash.
    What happened is that the memory management tried to transfer memory to the virtual memory (page file), this went wrong (pagefault).
    Memory management attempts to handle the pagefault.
    The memory where the pagefault occured on is filled with zeros.
    There is an attempt to use the zeroed memory what causes the bluescreen.
    1: kd> k
    Child-SP          RetAddr           Call Site
    ffffd000`300ac7a8 fffff800`1dff8d6a nt!KeBugCheckEx
    ffffd000`300ac7b0 fffff800`1dec4a68 nt! ?? ::FNODOBFM::`string'+0x1e46a
    ffffd000`300ac810 fffff800`1dec2e32 nt!MiZeroFault+0xfd8
    ffffd000`300ac990 fffff800`1dfd51bc nt!MmAccessFault+0x2e2
    ffffd000`300acb00 00000000`61f94239 nt!KiPageFault+0x13c
    00000000`0e0fee94 00000000`00000000 0x61f94239
    Even though I find it a little hard to believe that either of the memory and hard drive are causing problems, I would still like to rule them out.
    Please run below tests.

    Multiple random BSODs, all pointing to the kernel Diagnostic Test Multiple random BSODs, all pointing to the kernel

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note

    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Multiple random BSODs, all pointing to the kernel Diagnostics Test Multiple random BSODs, all pointing to the kernel

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    If the short generic fails, no need for the long generic.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

    Last edited by axe0; 17 Jan 2016 at 10:51.
      My ComputersSystem Spec

  4.    16 Jan 2016 #14

    Thank you for responding. I will do these tests and get back to you. In the meantime, I have attached a dump of a BSOD I got this morning after turning Driver Verifier off, if it helps at all.

    What should my page file settings look like? I have "Automatically manage paging file size for all drives" checked currently.
      My ComputerSystem Spec

  5.    16 Jan 2016 #15


    - I ran all 3 tests with SeaTools, all passed.
    - I tried running the disk check from File Explorer but the options are a lot more limited than on Windows 7. It passed. Then I ran "chkdsk C: /f" from an elevated command prompt, but it would only let me do it on startup. It didn't error out or really tell me anything so I guess it worked.
    - I ran all the HD Tune Pro tests you wanted:

    It also BSOD'd randomly during the long Seagate test. I have the dump if you wanna see it.
      My ComputerSystem Spec

  6.    16 Jan 2016 #16

    I ran Memtest and I got errors immediately. I am testing individual sticks right now and will get back to you. Thank you for suggesting that I try this step!
      My ComputerSystem Spec

  7.    18 Jan 2016 #17

    Okay so I tried different stick and slot combinations, and the sticks/slots pass 8 times when only one is in at a time, but any slot combo with both sticks produces errors. Dual channel produces errors immediately on the first test, and non dual channel produces errors on the 9th test (random values).

    Do you have any idea what the exact issue could be, and/or what step I should take next?
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,705
    Windows 10 Pro
       18 Jan 2016 #18

    What are the specs of the sticks? (link would be easiest)
      My ComputersSystem Spec

  9.    18 Jan 2016 #19
      My ComputerSystem Spec

  10. axe0's Avatar
    Posts : 13,705
    Windows 10 Pro
       18 Jan 2016 #20

    Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs
    • CPU
    • Mainboard
    • Memory
    • SPD*
    • Graphics

    *SPD shows the details of each module, you can show the details by choosing different slots in the left upper corner.
    Please make screenshots of each module.

    Please post each screenshot in your next reply/replies.
      My ComputersSystem Spec

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