Kernel security check failure BSOD (intermittent -ish)

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  1. Posts : 15
    Windows 10 X64
    Thread Starter
       #11

    Here's the dump file from the crash 2 days ago
    (the comp crashed on boot).

    I didn't run the tool provided for this sub-forum as I've run that twice now...

    Haven't made any major changes to my comp since last post (where I uninstalled all Nvidia-related stuff and installed the downgraded driver...)
      My Computer


  2. Posts : 14,897
    Windows 10 Pro
       #12

    bsquared said:
    I didn't run the tool provided for this sub-forum as I've run that twice now...
    If you want proper help I suggest to run the tool when you want to upload dumps :)
    Note that there are many users, pretty much everyone, who upload those zips several times to help us help them.
      My Computers


  3. Posts : 15
    Windows 10 X64
    Thread Starter
       #13

    .....okay fair enough.

    Here is the full .zip file with the newest .dmp file from the crash (on boot) on Jan 18thAttachment 59844
      My Computer


  4. Posts : 14,897
    Windows 10 Pro
       #14

    Please update your audio drivers, network drivers.
    Please remove all the ASUS software, there are some old drivers on your system from ASUS software which are known for causing bluescreens.
      My Computers


  5. Posts : 15
    Windows 10 X64
    Thread Starter
       #15

    I am using the latest drivers for the audio and network equipment as downloaded from Asus's site for this laptop.

    I am not sure how good of an idea it might be to install the drivers for the Network and Sound Card from Realtek's site (or the other manufacturers of this stuff on the laptop...)

    Also if I remove the Asus software completely (i.e. the touchpad), where can I get the latest drivers for this compatible with Windows 10?
      My Computer


  6. Posts : 14,897
    Windows 10 Pro
       #16

    You should get all drivers only from ASUS, this answers your question and:
    I am not sure how good of an idea it might be to install the drivers for the Network and Sound Card from Realtek's site (or the other manufacturers of this stuff on the laptop...)
    :)
      My Computers


  7. Posts : 15
    Windows 10 X64
    Thread Starter
       #17

    axe0 said:
    You should get all drivers only from ASUS, this answers your question

    :)
    I double checked over the last few days to make sure I am using the latest Asus drivers for various hardware. This includes:
    - touchpad
    - ethernet port
    - SD card reader
    - wireless adapter
    - audio driver + software
    (this list doesn't include everything)

    (note I Did download some drivers from the manufacturers' sites that made the hardware, but I did not install these as 1) you suggested not to and 2) the version of the driver that is installed is the same as the one I downloaded)



    For the integrated graphics card, I downloaded the driver from Intel a while back

    And for the Nvidia graphics card, I also downloaded a back-dated driver from Nvidia a few days ago
    ( so far, no BSOD's on boot using this older driver................this is leading me to believe that the newer driver and/or Nvidia software was likely causing the issues)





    If I uninstall all Asus software and keep them uninstalled, some things will stop working properly, such as the keyboard backlight and the keystrokes to change volume (etc.)



    I'll keep using the computer as normal over the next week or so to see if I get any more BSOD's.
      My Computer


  8. Posts : 14,897
    Windows 10 Pro
       #18

    What ASUS software is required for those features?
      My Computers


  9. Posts : 15
    Windows 10 X64
    Thread Starter
       #19

    This is the list of software which is needed:
    - ATKACPI driver and hotkey-related utilities (keyboard backlight + keystrokes for volume and all)
    - ASUS smart gesture (this is mostly for preventative purposes, because otherwise Windows pulls in the incorrect driver and software, and if this happens the touchpad cannot be disabled with the keyboard combination)


    These are non-Asus but I downloaded from their site + have them installed:
    - Realtek Audio Driver
    - Realtek Media Card Reader
    - Ralink Bluetooth driver



    I am willing to permanently remove:
    - ASUS USB Charger Plus
    (as I don't use this that much)
      My Computer


  10. Posts : 14,897
    Windows 10 Pro
       #20

    I have some stability suspicious about the hotkey software, but the touchpad is fine :)
      My Computers


 

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