trio of BSOD today - Driver IRQL Not Less or Equal and other

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  1. Posts : 36
    windows 10
       #1

    trio of BSOD today - Driver IRQL Not Less or Equal and other


    hi all
    Trio of BSODS today, all while running the xbox app and streaming today. Of note, I am not at home, if that makes a difference. This did happen last week as well but just once. I rebooted and nothing bad happened until today.

    Nothing really has changed in the computer recently other than:
    1. installing the fitbit app for my wife
    2. charging my sons vtech smart watch (gift from his grandparents)

    Any help would be great. I filled out the specs, just was unsure what motherboard.

    I will gladly post any more information as asked.
    I appreciate your help!
      My Computer

  2. axe0's Avatar
    Posts : 14,792
    Windows 10 Pro
       #2

    Check your manufacturer for driver updates.
    Update Egistec, Super AntiSpyware, Oracle VirtualBox and following driver
    Driver Reference Table - psi_mf_amd64.sys

    That should take care of the outdated drivers :)
      My Computers


  3. Posts : 36
    windows 10
    Thread Starter
       #3

    axe0 said:
    Check your manufacturer for driver updates.
    Update Egistec, Super AntiSpyware, Oracle VirtualBox and following driver
    Driver Reference Table - psi_mf_amd64.sys

    That should take care of the outdated drivers :)
    thank you!
    Been out of town so did this today. I ended up just uninstalling secunia (psi_mf) and virtual box since I never use them
      My Computer

  4. axe0's Avatar
    Posts : 14,792
    Windows 10 Pro
       #4

    Let me know how it goes for the following days :)
      My Computers


  5. Posts : 36
    windows 10
    Thread Starter
       #5

    axe0 said:
    Let me know how it goes for the following days :)
    things had been better even the days prior to the fix.
    I noticed I had to set up the fingerprint login again.
    So I tried to do that today and got a bsod with fpwinlo.sys, which I think is the fingerprint scanner.
    Attached the scan from today.
    Will be going on vacation without the laptop Wednesday so there may be a delay in an attempt to fix :)
    thanks again
    PS
    of note I am getting an old recurrent pop up stating that the bitdefender threat scanner failed to work properly when I first enter windows. I have not had bitdefender for ages.
      My Computer

  6. axe0's Avatar
    Posts : 14,792
    Windows 10 Pro
       #6

    No dumps are present, 2 possibilities
    1. If you are using a program like Ccleaner please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:


    2. If not 1, check C:\Windows\Minidump for dumps
    If dumps are present, select them > right click > copy > zip and upload the zip file.
      My Computers


  7. Posts : 36
    windows 10
    Thread Starter
       #7

    axe0 said:
    No dumps are present, 2 possibilities
    1. If you are using a program like Ccleaner please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:


    2. If not 1, check C:\Windows\Minidump for dumps
    If dumps are present, select them > right click > copy > zip and upload the zip file.
    sorry about that.
    Replicated the error.
      My Computer

  8. axe0's Avatar
    Posts : 14,792
    Windows 10 Pro
       #8

    Try to upload the zip again, it is empty.
      My Computers


  9. Posts : 36
    windows 10
    Thread Starter
       #9

    axe0 said:
    Try to upload the zip again, it is empty.
    ah, it is saying access denied to add to the zip
      My Computer

  10. axe0's Avatar
    Posts : 14,792
    Windows 10 Pro
       #10

    How are you trying to add the zip?
      My Computers


 
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