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  1.    04 Jan 2016 #1
    Join Date : Jan 2016
    Posts : 29
    windows 10

    trio of BSOD today - Driver IRQL Not Less or Equal and other


    hi all
    Trio of BSODS today, all while running the xbox app and streaming today. Of note, I am not at home, if that makes a difference. This did happen last week as well but just once. I rebooted and nothing bad happened until today.

    Nothing really has changed in the computer recently other than:
    1. installing the fitbit app for my wife
    2. charging my sons vtech smart watch (gift from his grandparents)

    Any help would be great. I filled out the specs, just was unsure what motherboard.

    I will gladly post any more information as asked.
    I appreciate your help!
      My ComputerSystem Spec
  2.    07 Jan 2016 #2
    Join Date : Jun 2015
    Posts : 12,957
    Windows 10 Pro

    Check your manufacturer for driver updates.
    Update Egistec, Super AntiSpyware, Oracle VirtualBox and following driver
    Driver Reference Table - psi_mf_amd64.sys

    That should take care of the outdated drivers
      My ComputersSystem Spec
  3.    09 Jan 2016 #3
    Join Date : Jan 2016
    Posts : 29
    windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Check your manufacturer for driver updates.
    Update Egistec, Super AntiSpyware, Oracle VirtualBox and following driver
    Driver Reference Table - psi_mf_amd64.sys

    That should take care of the outdated drivers
    thank you!
    Been out of town so did this today. I ended up just uninstalling secunia (psi_mf) and virtual box since I never use them
      My ComputerSystem Spec
  4.    09 Jan 2016 #4
    Join Date : Jun 2015
    Posts : 12,957
    Windows 10 Pro

    Let me know how it goes for the following days
      My ComputersSystem Spec
  5.    11 Jan 2016 #5
    Join Date : Jan 2016
    Posts : 29
    windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Let me know how it goes for the following days
    things had been better even the days prior to the fix.
    I noticed I had to set up the fingerprint login again.
    So I tried to do that today and got a bsod with fpwinlo.sys, which I think is the fingerprint scanner.
    Attached the scan from today.
    Will be going on vacation without the laptop Wednesday so there may be a delay in an attempt to fix
    thanks again
    PS
    of note I am getting an old recurrent pop up stating that the bitdefender threat scanner failed to work properly when I first enter windows. I have not had bitdefender for ages.
      My ComputerSystem Spec
  6.    11 Jan 2016 #6
    Join Date : Jun 2015
    Posts : 12,957
    Windows 10 Pro

    No dumps are present, 2 possibilities
    1. If you are using a program like Ccleaner please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:


    2. If not 1, check C:\Windows\Minidump for dumps
    If dumps are present, select them > right click > copy > zip and upload the zip file.
      My ComputersSystem Spec
  7.    12 Jan 2016 #7
    Join Date : Jan 2016
    Posts : 29
    windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    No dumps are present, 2 possibilities
    1. If you are using a program like Ccleaner please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:


    2. If not 1, check C:\Windows\Minidump for dumps
    If dumps are present, select them > right click > copy > zip and upload the zip file.
    sorry about that.
    Replicated the error.
      My ComputerSystem Spec
  8.    12 Jan 2016 #8
    Join Date : Jun 2015
    Posts : 12,957
    Windows 10 Pro

    Try to upload the zip again, it is empty.
      My ComputersSystem Spec
  9.    12 Jan 2016 #9
    Join Date : Jan 2016
    Posts : 29
    windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Try to upload the zip again, it is empty.
    ah, it is saying access denied to add to the zip
      My ComputerSystem Spec
  10.    12 Jan 2016 #10
    Join Date : Jun 2015
    Posts : 12,957
    Windows 10 Pro

    How are you trying to add the zip?
      My ComputersSystem Spec

 
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