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  1.    12 Jan 2016 #11
    Join Date : Jan 2016
    Posts : 29
    windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    How are you trying to add the zip?
    a few ways
    I cannot copy the dmp files to anywhere, it says access denied.
    I try to add the files to a zip within the directory, it says access denied.
    I try to add the files to a zip on my desktop it says access denied. not sure what is going on, it seems like a file ownership or protection issue.
      My ComputerSystem Spec
  2.    12 Jan 2016 #12
    Join Date : Jan 2016
    Posts : 29
    windows 10
    Thread Starter

    Quote Originally Posted by johny3 View Post
    a few ways
    I cannot copy the dmp files to anywhere, it says access denied.
    I try to add the files to a zip within the directory, it says access denied.
    I try to add the files to a zip on my desktop it says access denied. not sure what is going on, it seems like a file ownership or protection issue.
    hi
    so I ended up going back to a prior restore point. It fixed my controller issue (bsod earlier today) and my fingerprint works again.
    I will let you know if I get another bsod.
      My ComputerSystem Spec
  3.    13 Jan 2016 #13
    Join Date : Jun 2015
    Posts : 12,651
    Windows 10 Pro

    Quote Originally Posted by johny3 View Post
    a few ways
    I cannot copy the dmp files to anywhere, it says access denied.
    I try to add the files to a zip within the directory, it says access denied.
    I try to add the files to a zip on my desktop it says access denied. not sure what is going on, it seems like a file ownership or protection issue.
    Do you create a zip the way I described?
    select them > right click > copy > zip and upload the zip file.
    The 'zip' part is where the zip is created.
      My ComputersSystem Spec
  4.    13 Jan 2016 #14
    Join Date : Jan 2016
    Posts : 29
    windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Do you create a zip the way I described?

    The 'zip' part is where the zip is created.
    yes
    it tells me access denied when I try to add the files to the zip or do anything with the files.
      My ComputerSystem Spec
  5.    13 Jan 2016 #15
    Join Date : Jun 2015
    Posts : 12,651
    Windows 10 Pro

    You are the owner of that folder?
    Check in properties, security tab, advanced options.
      My ComputersSystem Spec
  6.    13 Jan 2016 #16
    Join Date : Jan 2016
    Posts : 29
    windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    You are the owner of that folder?
    Check in properties, security tab, advanced options.
    nope but i fixed it
      My ComputerSystem Spec
  7.    13 Jan 2016 #17
    Join Date : Jun 2015
    Posts : 12,651
    Windows 10 Pro

    Uploaded dumps are 2-3 months old.
      My ComputersSystem Spec
  8.    13 Jan 2016 #18
    Join Date : Jan 2016
    Posts : 29
    windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Uploaded dumps are 2-3 months old.
    ah that is because of the restore.

    how about we do this. I am leaving for vacation for a week in a few hours. I will see how it goes when I get back and post new dumps after that?
      My ComputerSystem Spec
  9.    13 Jan 2016 #19
    Join Date : Jun 2015
    Posts : 12,651
    Windows 10 Pro

    You do that, I'll wait
      My ComputersSystem Spec
  10.    21 Jan 2016 #20
    Join Date : Jan 2016
    Posts : 29
    windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    You do that, I'll wait
    back from disney. will let you know if any problems arise. thank you again for your help.
      My ComputerSystem Spec

 
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