Windows 10: BSOD driver_corrupted_expool

  1.    04 Jan 2016 #1

    BSOD driver_corrupted_expool

    The computer is only 3 days old. I had started to close a program and it asked if I wanted to save before I quit, I clicked no and received the error. File attached. Thanks
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,723
    Windows 10 Pro
       05 Jan 2016 #2

    Hi lordbelial123,

    Welcome to the 10forums.

    It seems you are running 2 Anti-Virus programs at the same time.
    Running more then 1 Anti-Virus programs at the same time causes conflicts for the system and will have as result problems like performance issues or bluescreens in your case.

    Please uninstall
    How to remove Sophos Endpoint Security and Control from client computers

    How do I uninstall my Avira Antivirus product?
    *** WARNING: Unable to verify timestamp for savonaccess.sys
    *** ERROR: Module load completed but symbols could not be loaded for savonaccess.sys
      My ComputersSystem Spec

  3.    06 Jan 2016 #3

    Ah thanks you. I removed Sophos.
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,723
    Windows 10 Pro
       07 Jan 2016 #4

    Let me know how it goes :)

    In case of another bluescreen anytime soon, run the dm log collector again, upload a new zip and give some description of what happened and what you were doing in your next reply.
      My ComputersSystem Spec


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