Windows 10: BSOD driver_corrupted_expool

  1.    04 Jan 2016 #1

    BSOD driver_corrupted_expool


    The computer is only 3 days old. I had started to close a program and it asked if I wanted to save before I quit, I clicked no and received the error. File attached. Thanks
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,723
    Windows 10 Pro
       05 Jan 2016 #2

    Hi lordbelial123,

    Welcome to the 10forums.

    It seems you are running 2 Anti-Virus programs at the same time.
    Running more then 1 Anti-Virus programs at the same time causes conflicts for the system and will have as result problems like performance issues or bluescreens in your case.

    Please uninstall
    Sophos:
    How to remove Sophos Endpoint Security and Control from client computers

    OR
    Avira
    How do I uninstall my Avira Antivirus product?
    Code:
    *** WARNING: Unable to verify timestamp for savonaccess.sys
    *** ERROR: Module load completed but symbols could not be loaded for savonaccess.sys
      My ComputersSystem Spec

  3.    06 Jan 2016 #3

    Ah thanks you. I removed Sophos.
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,723
    Windows 10 Pro
       07 Jan 2016 #4

    Let me know how it goes :)

    In case of another bluescreen anytime soon, run the dm log collector again, upload a new zip and give some description of what happened and what you were doing in your next reply.
      My ComputersSystem Spec


 

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