New
#11
Here are the new dmp files for the most recent BSOD
etd.sys elan input device BSOD
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New #13
i was quite sure i removed it, wasnt in my add or remove program last i checked
edit: that is a short cut in the start menu to alcohol 120, apparently the uninstaller didnt remove the folder in the start menu. the short cut reference to alcohol that is already removed
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New #14
There is something I would like to try after a question, a clean install of Windows 10 and the only driver installed is the touchpad driver.
Of course a proper backup of the system will be needed before clean installing Windows 10, so you can easily restore back your system after troubleshooting :)
My question, do you have any USB device attached?
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New #15
The only usb device attached is my g502 mouse.
Reformatting the laptop now would be...messy.
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New #17
So the only driver i see under the "mice and other pointing devices" in "device manager" is the "HID-compliant mouse"...so i'm not too sure what i should do.
edit: is there any way to disable the touchpad without a driver?Last edited by rong53; 09 Jan 2016 at 04:06.
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New #18
The HID mouse is the USB mouse, please check the manufacturer of the mouse for driver updates.
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New #19
From what i can tell, it dosent seem like the mouse uses its own drivers but rather Microsoft's generic mouse driver. The only other downloadable i can see from logitech site is the program for key mappings on the mouse, other than that, there isnt any mention of drivers.
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New #20
If you mean mouclass.sys and mouhid.sys as Windows drivers, every mouse uses those drivers.
Do you have a disk or something that came with the mouse for updating?
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