etd.sys elan input device BSOD

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  1. rong53
    Posts : 13
    windows 10
    Thread Starter
       New #21

    no, the mouse do not come with a disc of any sort.
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  3. axe0
    Posts : 14,903
    Windows 10 Pro
       New #22

    Too bad,

    You do have the software from nov 2015 installed for your mouse?

    Anyway, I would like to try what I was talking about in my previous post
    It isn't formatting, simply a full backup and clean install of your system with only the touchpad driver installed.
    How familiair are you with Macrium Reflect?
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  4. rong53
    Posts : 13
    windows 10
    Thread Starter
       New #23

    if you meant the logitech key mapping software then yes.

    I have no idea what macirum reflect is.
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  6. axe0
    Posts : 14,903
    Windows 10 Pro
       New #24

    Macrium Reflect is a backup program, you can create a complete system backup and using a Windows Pre-Environment (WinPE, booting from USB to get out of the Windows environment) restore the backup.

    I would however recommend to clean up your hard drive a little, the current size will take some time to create a backup of.

    How frequent are the crashes?
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  7. rong53
    Posts : 13
    windows 10
    Thread Starter
       New #25

    sorry for the late reply, but the trouble shooting will have to take a back seat due to real life commitment. thanks for the help up to now though.
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  8. axe0
    Posts : 14,903
    Windows 10 Pro
       New #26

    Let me know when you're ready :)
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