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  1.    09 Jan 2016 #21
    Join Date : Jan 2016
    Posts : 13
    windows 10
    Thread Starter

    no, the mouse do not come with a disc of any sort.
      My ComputerSystem Spec
  2.    09 Jan 2016 #22
    Join Date : Jun 2015
    Posts : 12,972
    Windows 10 Pro

    Too bad,

    You do have the software from nov 2015 installed for your mouse?

    Anyway, I would like to try what I was talking about in my previous post
    It isn't formatting, simply a full backup and clean install of your system with only the touchpad driver installed.
    How familiair are you with Macrium Reflect?
      My ComputersSystem Spec
  3.    09 Jan 2016 #23
    Join Date : Jan 2016
    Posts : 13
    windows 10
    Thread Starter

    if you meant the logitech key mapping software then yes.

    I have no idea what macirum reflect is.
      My ComputerSystem Spec
  4.    10 Jan 2016 #24
    Join Date : Jun 2015
    Posts : 12,972
    Windows 10 Pro

    Macrium Reflect is a backup program, you can create a complete system backup and using a Windows Pre-Environment (WinPE, booting from USB to get out of the Windows environment) restore the backup.

    I would however recommend to clean up your hard drive a little, the current size will take some time to create a backup of.

    How frequent are the crashes?
      My ComputersSystem Spec
  5.    11 Jan 2016 #25
    Join Date : Jan 2016
    Posts : 13
    windows 10
    Thread Starter

    sorry for the late reply, but the trouble shooting will have to take a back seat due to real life commitment. thanks for the help up to now though.
      My ComputerSystem Spec
  6.    11 Jan 2016 #26
    Join Date : Jun 2015
    Posts : 12,972
    Windows 10 Pro

    Let me know when you're ready
      My ComputersSystem Spec

 
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