Windows 10: etd.sys elan input device BSOD

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  1.    07 Jan 2016 #11

    Here are the new dmp files for the most recent BSOD
      My ComputerSystem Spec

  2. Posts : 13,354
    Windows 10 Pro
       08 Jan 2016 #12

    Please remove Alcohol 120%
    Start Menu\Programs\Alcohol 120%
      My ComputersSystem Spec

  3.    08 Jan 2016 #13

    i was quite sure i removed it, wasnt in my add or remove program last i checked

    edit: that is a short cut in the start menu to alcohol 120, apparently the uninstaller didnt remove the folder in the start menu. the short cut reference to alcohol that is already removed
      My ComputerSystem Spec

  4. Posts : 13,354
    Windows 10 Pro
       08 Jan 2016 #14

    There is something I would like to try after a question, a clean install of Windows 10 and the only driver installed is the touchpad driver.
    Of course a proper backup of the system will be needed before clean installing Windows 10, so you can easily restore back your system after troubleshooting :)

    My question, do you have any USB device attached?
      My ComputersSystem Spec

  5.    08 Jan 2016 #15

    The only usb device attached is my g502 mouse.

    Reformatting the laptop now would be...messy.
      My ComputerSystem Spec

  6. Posts : 13,354
    Windows 10 Pro
       09 Jan 2016 #16

    Are the drivers for your mouse updated?
      My ComputersSystem Spec

  7.    09 Jan 2016 #17

    So the only driver i see under the "mice and other pointing devices" in "device manager" is the "HID-compliant mouse" i'm not too sure what i should do.

    edit: is there any way to disable the touchpad without a driver?
    Last edited by rong53; 09 Jan 2016 at 04:06.
      My ComputerSystem Spec

  • Posts : 13,354
    Windows 10 Pro
       09 Jan 2016 #18

    The HID mouse is the USB mouse, please check the manufacturer of the mouse for driver updates.
      My ComputersSystem Spec

  •    09 Jan 2016 #19

    From what i can tell, it dosent seem like the mouse uses its own drivers but rather Microsoft's generic mouse driver. The only other downloadable i can see from logitech site is the program for key mappings on the mouse, other than that, there isnt any mention of drivers.
      My ComputerSystem Spec

  • Posts : 13,354
    Windows 10 Pro
       09 Jan 2016 #20

    If you mean mouclass.sys and mouhid.sys as Windows drivers, every mouse uses those drivers.

    Do you have a disk or something that came with the mouse for updating?
      My ComputersSystem Spec

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