Windows 10: Multiple "System Service Exception" BSOD

  1.    02 Jan 2016 #1

    Multiple "System Service Exception" BSOD


    I've had a dozen or more System Service Exception BSODs, primarily while playing Star Wars Battlefront. These happened both before and after I upgraded recently to Windows 10.

    I've tried reverting and reinstalling my graphics driver, with no result. Any advice or suggestions on how to fix this would be greatly appreciated.

    Help me, Obi-Wan.

    Recent crash log: Attachment 56683
      My ComputerSystem Spec


  2. Posts : 12,509
    Windows 10 Pro
       02 Jan 2016 #2

    Hi aiede,

    Welcome to the 10forums.

    Please uninstall Norton and use Windows Defender as alternative while troubleshooting
    Norton/Symantec - Uninstall Completely - Windows 7 Help Forums

    In the 7 most recent crashes Norton drivers have been flagged everytime, below the short output of it.
    Code:
    ffffd000`226f3668  fffff801`ac2a35b3Unable to load image \SystemRoot\System32\Drivers\NAVx64\1605050.00F\SYMNETS.SYS, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for SYMNETS.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
     SYMNETS+0x235b3
    ffffd000`25e982f8  fffff800`28383e72Unable to load image \??\C:\Program Files (x86)\Norton AntiVirus\NortonData\22.5.0.124\Definitions\BASHDefs\20151218.001\BHDrvx64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for BHDrvx64.sys
    *** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys
     BHDrvx64+0xa3e72
    ffffd000`249b5c60  fffff800`3548b698Unable to load image \??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for SYMEVENT64x86.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMEVENT64x86.SYS
     SYMEVENT64x86+0x1b698
    ffffd000`226f3038  fffff801`ac392899Unable to load image \??\C:\Program Files (x86)\Norton AntiVirus\NortonData\22.5.0.124\Definitions\IPSDefs\20160101.001\IDSvia64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for IDSvia64.sys
    *** ERROR: Module load completed but symbols could not be loaded for IDSvia64.sys
     IDSvia64+0x2899
    ffffd000`20c5ba28  fffff800`a4da3e72Unable to load image \??\C:\Program Files (x86)\Norton AntiVirus\NortonData\22.5.0.124\Definitions\BASHDefs\20151218.001\BHDrvx64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for BHDrvx64.sys
    *** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys
     BHDrvx64+0xa3e72
    ffffd000`20c5bc60  fffff800`a56c8f38Unable to load image \??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for SYMEVENT64x86.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMEVENT64x86.SYS
     SYMEVENT64x86+0x18f38
    ffffd000`20c5ba28  fffff800`a4da3e72Unable to load image \??\C:\Program Files (x86)\Norton AntiVirus\NortonData\22.5.0.124\Definitions\BASHDefs\20151218.001\BHDrvx64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for BHDrvx64.sys
    *** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys
     BHDrvx64+0xa3e72
    ffffd000`2418e520  fffff801`310889f8Unable to load image \??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for SYMEVENT64x86.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMEVENT64x86.SYS
     SYMEVENT64x86+0x189f8
    ffffd000`2418dd38  fffff801`319e517dUnable to load image \??\C:\Program Files (x86)\Norton AntiVirus\NortonData\22.5.0.124\Definitions\BASHDefs\20151218.001\BHDrvx64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for BHDrvx64.sys
    *** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys
     BHDrvx64+0xa517d
    ffffd000`46b3ecf8  fffff801`1b3dccf0Unable to load image \SystemRoot\system32\drivers\NAVx64\1605050.00F\SYMEFASI64.SYS, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for SYMEFASI64.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMEFASI64.SYS
     SYMEFASI64+0x10ccf0
      My ComputersSystem Spec

  3.    03 Jan 2016 #3

    Thanks for the reply. I appreciate you taking the time to help.

    Unfortunately, I uninstalled Norton per the link's instruction but am still getting BSODs. Here's a dump from the most recent: Attachment 56918. Any other suggestions as to what might be at fault?
      My ComputerSystem Spec


  4. Posts : 12,509
    Windows 10 Pro
       04 Jan 2016 #4

    Please update iTunes,
    Driver Reference Table - GEARAspiWDM.sys

    Please update Logitech drivers
    Driver Reference Table - LGVirHid.sys
    Driver Reference Table - LGBusEnum.sys

    Please test your memory



    Multiple "System Service Exception" BSOD Diagnostic Test Multiple "System Service Exception" BSOD
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
    ]
      My ComputersSystem Spec


 

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