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#1
BSOD - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED on boot, even safe mode.
Hi, I'm getting a BSOD with SYSTEM_THREAD_EXCEPTION_NOT_HANDLED every time I try to boot. I even get this BSOD when trying to get into safe mode. There's no sys file specified. OS is Windows 10 Pro x64 (10.0.10586)
Attachment 56647
I can get to it the command prompt from the Win 10 troubleshooter -> Advanced Options menu. I tried running the dm_log_collector.exe from here, and it says "The sub system needed to support the image type is not present.". Is there another way I can gather the logs?
This all happened after a pop-up message offering me to upgrade to Kaspersky Internet Security 2016, from KIS 2015. That installed and said Windows needed to restart, which I did.