Windows 10 crashing while attempting to play Dota 2

cowlicker12 · 30 Dec 2015

I don't get a BSOd, but this seemed like the most closely related forum section to post in. Dota 2 keeps crashing whenever I try to play a game. In general, my computer is also HORRIBLY slow when doing rather basic things, such as playing a Youtube video. My computer was running just fine yesterday, but now it's lagging horribly. Attached is the results of the dm_log_collector. Also, my system specs are filled in, but please note that I have 2 graphics cards, not just 1.

What I know/have attempted:

1. I ran 3 free Anti-virus programs and only 1 found a file to quarantine, however even after it did so I'm still experience lag/crashing.

2. NVIDIA Geforce Experience crashed while trying to install a new driver. After I re-opened it, it said I had the latest drivers.

3. I have both an Intel card and an NVIDIA card, but when I run dxdiag it reads my card as the Intel one. However, I heard that you can sometimes have Windows select a certain graphics card when running certain programs. I might have it set to do this, however, I'm not sure.

axe0 · 31 Dec 2015

Please uninstall Avira, it causes some problems.
Windows Defender should be enabled automatically, or you can manually enable Windows Defender after removing Avira.
How do I uninstall my Avira Antivirus product?

Code:

+++ WER9 +++:
Fault bucket 50, type 5
Event Name: BEX
Response: Not available
Cab Id: 0


Problem signature:
P1: Avira.ServiceHost.exe
P2: 1.1.45.11819
P3: 55cc6ae4
P4: StackHash_bdcb
P5: 0.0.0.0
P6: 00000000
P7: PCH_21_FROM_ntdll+0x000770AC
P8: c0000005
P9: 00000008
P10:

cowlicker12 · 04 Jan 2016

Avira is now uninstalled, but the crashes were happening before this.

Im curious though - why isn't dxdiag recognizing my nvidia card? It only shows 1 tab for the intel card.

axe0 · 04 Jan 2016

What is device manager showing about the nvidia card?

cowlicker12 · 04 Jan 2016

I'll confirm this 100% when I get home from work, but I think I checked that and it read both cards fine. I was hesitant to disable the Intel card though just so I could always have something that Windows could fall back to. Maybe I should have just disabled it?

axe0 · 04 Jan 2016

I'll wait for confirmation :)