Windows 10 Crash?


  1. Posts : 2
    Windows 10
       #1

    Windows 10 Crash?


    Hi,

    I'm having issues upgrading to Windows 10. After upgrading, started off getting random computer lock up/BSOD with the error VIDEO_TDR_FAILURE nvlddmkm.sys. Thought it might be a driver issue so downloaded and updated to the latest Nvidia drivers. Now instead of BSOD I just get computer freezing followed by display just blacking out. The only way to fix is to restart computer. Happens at random times under random load. Any help would be greatly appreciated.

    Regards,

    Siri
      My Computer


  2. Posts : 14,897
    Windows 10 Pro
       #2

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Attachment 56143
    Code:
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    3: kd> lmvm nvlddmkm
    start             end                 module name
    fffff801`0b1a0000 fffff801`0be3c000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Tue Oct 13 17:43:56 2015 (561D26BC)
        CheckSum:         00C4FCDD
        ImageSize:        00C9C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computers


  3. Posts : 2
    Windows 10
    Thread Starter
       #3

    Hi,

    Reinstalling graphics driver did not fix BSOD issue. Still exact same issue.

    Regards,

    Siri
      My Computer


  4. Posts : 14,897
    Windows 10 Pro
       #4

    Please use DDU to try different drivers.

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My Computers


 

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