Page 1 of 4 123 ... LastLast

  1. Joined : Apr 2015
    Posts : 9,154
    W10Prox64
       28 Dec 2015 #1

    error 0x9f, ACPI - will BIOS update fix?


    Hi @essenbe
    Have attached the collector per your request. Hoping there's nothing here and the BIOS update will fix it?
    Thanks.
    Last edited by simrick; 29 Dec 2015 at 10:23.
      My System SpecsSystem Spec


  2. Joined : Oct 2013
    NW Florida
    Posts : 6,775
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       29 Dec 2015 #2

    @simrick, It is hard to tell. You had 3 dump files, all 9F - Driver Power State Failure
    2 were
    Code:
    Use !analyze -v to get detailed debugging information.
    BugCheck 9F, {3, ffffe00192bc5840, fffff80183b71ce0, ffffe0019aff0490}
    Implicit thread is now ffffe001`9f4da840
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : dxgkrnl.sys ( dxgkrnl!DpiFdoHandleDevicePower+1e4 )
    Followup:     MachineOwner
    ---------
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00192bc5840, Physical Device Object of the stack
    Arg3: fffff80183b71ce0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe0019aff0490, The blocked IRP
    The other one was the same but with a different cause listed

    Code:
    Use !analyze -v to get detailed debugging information.
    BugCheck 9F, {3, ffffe000e0b82060, fffff8039556a990, ffffe000e08a8b40}
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
    Probably caused by : iaStorA.sys
    Followup:     MachineOwner
    ---------
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe000e0b82060, Physical Device Object of the stack
    Arg3: fffff8039556a990, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe000e08a8b40, The blocked IRP
    Debugging Details:
    I am also seeing errors from Firefox, usually the Flash Player Plugin caused by SS2OSD.dll. I saw several errors naming that .dll. From what I could find, it is used in several games, such as LCPD and Hitman PRO but is sometimes associated with AI Suite. In trying to run down the dumps, it should tell me what the device is but it could not read it. I usually don't post this much code, but...


    Code:
    !devnode ffffe00192ba5d30
    DevNode 0xffffe00192ba5d30 for PDO 0xffffe00192bb2060
      Parent 0xffffe00192bcdb10   Sibling 0xffffe00192ba5a50   Child 0xffffe00192bc3c70   
      InterfaceType 0  Bus Number 0
      InstancePath is "PCI\VEN_8086&DEV_1901&SUBSYS_86941043&REV_07\3&11583659&0&08"
      ServiceName is "pci"
      State = Unknown State (0x0)
      Previous State = Unknown State (0x0)
      Flags (0000000000)  
    0: kd> !devnode ffffe00192ba5a50
    DevNode 0xffffe00192ba5a50 for PDO 0xffffe00192bb1060
      Parent 0xffffe00192bcdb10   Sibling 0xffffe00192ba4d30   Child 0xffffe00196af1890   
      InterfaceType 0  Bus Number 0
      InstancePath is "PCI\VEN_8086&DEV_A12F&SUBSYS_86941043&REV_31\3&11583659&0&A0"
      ServiceName is "USBXHCI"
      State = Unknown State (0x0)
      Previous State = Unknown State (0x0)
      Flags (0000000000)  
    0: kd> !devnode ffffe00196af1890
    DevNode 0xffffe00196af1890 for PDO 0xffffe001982313e0
      Parent 0xffffe00192ba5a50   Sibling 0000000000   Child 0xffffe00196cb7810   
      InterfaceType 0  Bus Number 0
      InstancePath is "USB\ROOT_HUB30\4&1148bc98&0&0"
      ServiceName is "USBHUB3"
      State = Unknown State (0x0)
      Previous State = Unknown State (0x0)
      Flags (0000000000)
    Look in Device Manager and see if there are warnings on your USB 3.0 Hubs. Also, do you have anything connected to the USB 3.0 ports such as an external hard drive or something else?

    It first named your Graphics card but after digging down a little farther, it named USB 3.0 hubs. The only thing the 2 have in common that I know of is they are both PCIe devices.

    Look in BIOS and give me the values of your +12V, +5V and +3.3V. Look at your sata controller and tell me the mode it is set to (IDE, AHCI or Raid) it should be AHCI by default. Look at the boot configuration and note the boot device and configuration. Make sure you write it down, or better, put a USB flash drive in a USB 2.0 port. On any page you can press F12 and it will put a picture of that page on the USB drive. After your BIOS update, go into bios and set Optimized defaults. make sure your sata configuration is what it is set to right now., Make sure your boot configuration and boot devices are set as they are right now. Download and install CPUz (http://www.cpuid.com/softwares/cpu-z.html) Post screenshots of the CPU, Mainboard, Memory and SPD tabs. On the SPD tab, you can select each Dimm Slot from a dropdown list in the upper left of the screen. Just post the Dimm slots populated with ram. The others will be blank.
      My System SpecsSystem Spec


  3. Joined : Apr 2015
    Posts : 9,154
    W10Prox64
       29 Dec 2015 #3

    dxgkrnl.sys = graphics. Checking for an update now. Yeah, update from v359.00 to v361.43 from 12-21-2015.

    iaStorA.sys = that's definately BIOS related. That's on the top of my TO-DO list.

    SS2OSD.dll = No bangs on anything in Device Manager, except the Virtual Adapter, which I disabled myself.

    Yes, I have a Seagate ext HDD attached to a USB3 port on the front of the machine.

    Re: Values - Do I have to boot into BIOS to get this, or do ASUS provide software to work within Windows?
      My System SpecsSystem Spec


  4. Joined : Oct 2013
    NW Florida
    Posts : 6,775
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       29 Dec 2015 #4

    Boot into BIOS and the values are on the main tab or monitor tab. It will show temps and voltages and other stuff. IaStor is Intel's IRST driver. It is their Raid driver but is also the only way to get the Intel AHCI driver, which gives a little better performance than the default Microsoft driver. A lot of people use it, but it causes some people problems, for some reason.

    Did you set your Bus speed to 100.5? It shouldn't cause a problem. Was the Seagate external hard drive running when the BSOD occurred? If it was you may want to run Seaools on the external drive. A USB 3.0 error and a sata driver error may have come from the same place. The AI Suite causes some people a lot of problems and it is close to impossible to completely get rid of. Some of the functions are useful, but some can cause problems.
      My System SpecsSystem Spec


  5. Joined : Apr 2015
    Posts : 9,154
    W10Prox64
       29 Dec 2015 #5

    essenbe said: View Post
    Boot into BIOS and the values are on the main tab or monitor tab. It will show temps and voltages and other stuff. IaStor is Intel's IRST driver. It is their Raid driver but is also the only way to get the Intel AHCI driver, which gives a little better performance than the default Microsoft driver. A lot of people use it, but it causes some people problems, for some reason.
    will do.

    essenbe said: View Post
    Did you set your Bus speed to 100.5? It shouldn't cause a problem.
    no. I haven't done any changes at all to anything.

    essenbe said: View Post
    Was the Seagate external hard drive running when the BSOD occurred?
    yes, it was connected, don't know if it was running.

    essenbe said: View Post
    If it was you may want to run Seaools on the external drive. A USB 3.0 error and a sata driver error may have come from the same place. The AI Suite causes some people a lot of problems and it is close to impossible to completely get rid of. Some of the functions are useful, but some can cause problems.
    ok.
      My System SpecsSystem Spec


  6. Joined : Apr 2015
    Posts : 9,154
    W10Prox64
       30 Dec 2015 #6

    Left my computer on last night to download W10-1511, and set it to sleep in 1 hour. This morning I looked and computer was off. WhoCrashed shows same error:

    Crash dumps are enabled on your computer.

    On Wed 12/30/2015 7:31:54 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\123015-20968-01.dmp
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0x9F (0x3, 0xFFFFE000944C6060, 0xFFFFF80049F71CE0, 0xFFFFE0009EECA010)
    Error: DRIVER_POWER_STATE_FAILURE
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


    On Wed 12/30/2015 7:31:54 AM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0x9F (0x3, 0xFFFFE000944C6060, 0xFFFFF80049F71CE0, 0xFFFFE0009EECA010)
    Error: DRIVER_POWER_STATE_FAILURE
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


    Uploading another collector for you, if you have time. Thanks. Will have to find a good Seatools download now for my external drive.Attachment 56125


    EDIT: Every time this happens, I am not around, not doing anything on the computer. Could it be something to do with windows maintenance?
      My System SpecsSystem Spec


  7. Joined : Oct 2013
    NW Florida
    Posts : 6,775
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       30 Dec 2015 #7

    it could have something to do with sleep or hibernation. A lot of chipsets since Sandy Bridge have had a problem with sleep.
      My System SpecsSystem Spec


  8. Joined : Apr 2015
    Posts : 9,154
    W10Prox64
       30 Dec 2015 #8

    essenbe said: View Post
    it could have something to do with sleep or hibernation. A lot of chipsets since Sandy Bridge have had a problem with sleep.
    Should I try turning all that off then?
      My System SpecsSystem Spec


  9. Joined : Apr 2015
    Posts : 9,154
    W10Prox64
       30 Dec 2015 #9

    Found a good SeaTools for DOS link:
    SeaTools | Seagate
      My System SpecsSystem Spec


  10. Joined : Oct 2013
    NW Florida
    Posts : 6,775
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       30 Dec 2015 #10

    That seems to be your Graphics card waking up from sleep.
    Code:
    kd> !devnode ffffe000944c7cd0
    DevNode 0xffffe000944c7cd0 for PDO 0xffffe000944c6060
      Parent 0xffffe0009448bd30   Sibling 0xffffe000944c6d30   Child 0xffffe00099eaa010   
      InstancePath is "PCI\VEN_10DE&DEV_1401&SUBSYS_39673842&REV_A1\4&2d78ab8f&0&0008"
      ServiceName is "nvlddmkm"
      State = DeviceNodeStarted (0x308)
      Previous State = DeviceNodeEnumerateCompletion (0x30d)
      StateHistory[12] = DeviceNodeEnumerateCompletion (0x30d)
      StateHistory[11] = DeviceNodeEnumeratePending (0x30c)
      StateHistory[10] = DeviceNodeStarted (0x308)
      StateHistory[09] = DeviceNodeEnumerateCompletion (0x30d)
      StateHistory[08] = DeviceNodeEnumeratePending (0x30c)
      StateHistory[07] = DeviceNodeStarted (0x308)
      StateHistory[06] = DeviceNodeStartPostWork (0x307)
      StateHistory[05] = DeviceNodeStartCompletion (0x306)
      StateHistory[04] = DeviceNodeStartPending (0x305)
      StateHistory[03] = DeviceNodeResourcesAssigned (0x304)
      StateHistory[02] = DeviceNodeDriversAdded (0x303)
      StateHistory[01] = DeviceNodeInitialized (0x302)
      StateHistory[00] = DeviceNodeUninitialized (0x301)
      StateHistory[19] = Unknown State (0x0)
      StateHistory[18] = Unknown State (0x0)
      StateHistory[17] = Unknown State (0x0)
      StateHistory[16] = Unknown State (0x0)
      StateHistory[15] = Unknown State (0x0)
      StateHistory[14] = Unknown State (0x0)
      StateHistory[13] = Unknown State (0x0)
      Flags (0x6c0000f0)  DNF_ENUMERATED, DNF_IDS_QUERIED, 
                          DNF_HAS_BOOT_CONFIG, DNF_BOOT_CONFIG_RESERVED, 
                          DNF_NO_LOWER_DEVICE_FILTERS, DNF_NO_LOWER_CLASS_FILTERS, 
                          DNF_NO_UPPER_DEVICE_FILTERS, DNF_NO_UPPER_CLASS_FILTERS
      CapabilityFlags (0x00002000)  WakeFromD3
    PCI\VEN_10DE&DEV_1401&SUBSYS_39673842&REV_A1\4&2d78ab8f&0&0008 is the address of your graphics card, when it wakes up from sleep, it appears the drivers do not "wake up with it". Notice the bottom says "Wake from D3" and says no Upper Class or Lower class filters (I intrepret that as drivers). This is not uncommon and I am not sure if it is an OS problem or a BIOS problem. Try to set the monitors to shut off when you want them to but the hard drives never to sleep in the advanced power options. Try that and see if the BSODs stop.
      My System SpecsSystem Spec


 
Page 1 of 4 123 ... LastLast


Similar Threads
Thread Forum
Weird BSODs after BIOS update
I wanted to update my machine so I downloaded the newest BIOS from manufacturer's site and flashed it. When I booted into Windows 10 I saw some strange stuttering. When the startup programs were loading my cursor was lagging hard and after a while...
BSOD Crashes and Debugging
Anyone know for sure what is ACPI\INT3400\2&daba3ff&2 ??
I get an event on this device, and not much info on web, don't know what to believe if this is part of Intel DPTF, I have tried both the OEM package from website for this Acer ES1, and the later Intel package, and both produce this error among...
Drivers and Hardware
BSOD, Driver_Power_State_Failure 0x9f (ntoskrnl.exe)
Hello, This BSOD happens everytime a minute after exit a game. For example, GTA V. A minute after i exited, windows become laggy then suddenly BSOD. Currently i'm using Nvidia 352.83. No Error found in my Device Manager. I really appreciate...
BSOD Crashes and Debugging
Should i update my BIOS Drivers?
Should I update my BIOS Drivers? Actually, it takes a minute for the PC to boot... The boot time is extremely slow. That's why I'm thinking of updating my BIOS Drivers. Thanks :) Specs: Motherboard: MSI 880GMS - E41(FX) CPU: AMD FX-6300 GPU:...
Drivers and Hardware
Solved How do I update my BIOS?
Dear All, I am totally new to BIOS upgrading so please ignore if my question sounds too stupid. My current BIOS version is v1708- 24/10/2013. When I checked my mobo's support site, i found that there are at least 6 versions of the BIOS that got...
Drivers and Hardware
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:43.
Find Us
Twitter Facebook Google+



Windows 10 Forums