Windows 10: Intermitant BSOD Issue

  1.    28 Dec 2015 #1

    Intermitant BSOD Issue

    Hello everyone,

    First time poster here.

    My PC is a custom built desktop running Windows 10 x64.
    Running a slight overclock, but the issues occur weather at stock or not.

    My PC was stable for a very long time, but recently has been BSOD every few days.

    I did add some hardware recently over black friday. Doubled the ram, added more HDDs and SSD, added another video card for SLI and added a new monitor. I realize that the problem may lie with one of the components.

    I did run memtest on the memory overnight and there were zero errors. I also ran crystal disk on all the new storage devices, did full formats, and have ran many different scans to check for errors. I also did a 24 hour burn in with the new video card/ monitor set up and there were no issues.

    The system may go days without a problem, then have multiple days in a row with BSOD issues.
    Most of the time the reboot happens when I am not on the computer, but it has happened once while I was on it (today). Was not doing anything special just web browsing.

    I appreciate the help!

      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       29 Dec 2015 #2

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    Remove ASUS software, it is known for causing bluescreens.

    Please remove one of the GTX 970, preferably the oldest one and disconnect 1 monitor.

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Attachment 55926
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    8: kd> lmvm nvlddmkm
    start             end                 module name
    fffff801`85b50000 fffff801`8676b000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Wed Dec 16 15:03:30 2015 (56716F32)
        CheckSum:         00BE13AE
        ImageSize:        00C1B000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  3.    29 Dec 2015 #3

    Thank you for your help. I am willing to try your suggestions but I have a few questions
    Please don't take offense, I am just trying to understand your logic.

    1. What specifically should I remove from startup?

    2. Which specific ASUS software are you referring to? Kind of a blanket statement to say it's all bad. ASUS AI Suite 3 is particularly useful to me as its what I use to overclock my system.

    3. What purpose does it serve to disconnect a graphics card and monitor? Is the goal to just eliminate one variable?
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       30 Dec 2015 #4

    1. Currently everything except for protection software. Later you can add a few if you want but don't add too much.

    2. A little difficult to say, mostly AI Suite is causing bluescreens but others sometimes too.

    3. An Nvidia Video driver has been flagged, you have 2 GTX 970 graphics cards. The goal is to find out what graphics card the system is complaining about and with some luck having the problematic graphics card removed. The extra monitor is just to make it more easy.
      My ComputersSystem Spec


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