Windows 10: Freeze Crash and Nvidia Driver Stopped Responding

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  1. Posts : 21
    Windows 10 Home 64 Bit
       28 Dec 2015 #1

    Freeze Crash and Nvidia Driver Stopped Responding

    Hello everyone,

    I recently did a clean install to get Windows 10, but I'm getting two issues atm.

    The major one is a freeze crash where the computer will freeze, and the have the audio go really slow, robotic or at other times it will stutter/repeat. Sometimes the screen will also go black. It started happening around once per a day after I installed Windows 10. The only way to get out of it is to restart the computer, but when I restart it, the computer doesn't get past the windows loading screen. But on the 2nd restart after manually pressing the power button, it finally goes back to normal and boots up properly. It's happened around 4-5 times already since I installed Windows 10 a week ago.

    The second issue might be related but around once a day, my screen turns black and I get a notification that Nvidia driver (model #) has stopped responding and has recovered. It's really quick and lasts only 3-5 seconds, so its not that annoying. This is a issue that I've had for a while even back in Windows 7. I always update the drivers for the GTX 660 Ti using Geforce Experience from Nvidia, but it never solves the issue.

    I did get 1-2 BSODs since installing Windows 10, but I'm not sure if they are related.
    In the dump file, there is information that says the BSOD error is a "VIDEO_SCHEDULER_INTERNAL_ERROR (199)" with the driver reporting a invalid fence ID. I looked it up online and I tried a solution, but it didn't work. I'm a bit stuck on what to do next.

    Thanks for the help.

    I also forgot to mention that if I press the sleep key on my keyboard and later awake from it, windows tends to slowly crash and eventually BSOD. By slowly, I mean that the taskbar starts to disappear as well as the start menu, but I can still use my programs such as Chrome to a limited degree, which is quite weird. Not sure if that helps xD!
    Last edited by Artekis; 28 Dec 2015 at 03:53.
      My ComputerSystem Spec

  2. Posts : 21
    Windows 10 Home 64 Bit
    Thread Starter
       28 Dec 2015 #2

    I attempted to fix the "Driver has not stopped responding and has recovered" problem by going into the registry and creating a variable QWORD (64 Bit) called "TdrDelay", and I assigned it to a value of 8. I got the idea from Windows 10 - Display Driver Stopped Responding and Has Recovered - YouTube. So I'll just wait and see if that problem still continues or not. Though, I'm not exactly sure how delaying a GPU from restarting with the TdrDelay is gonna help if the whole point is that the GPU is stuck trying to do a operation and needs to restart, which in my mind would cause graphics processing to freeze up the computer screen.

    Also, today I got another computer freeze, and what sucks is that I don't get a memory dump because a BSOD doesn't happen...

    I was reading a few other threads to see what else I can do. One of them suggested rolling back my 361.43 version of Nvidia driver back to 359.06. I'll try that after some time has passed to see if the TdrDelay actually did work.
      My ComputerSystem Spec

  3. Posts : 13,432
    Windows 10 Pro
       29 Dec 2015 #3

    Disable hibernation
    Hibernate - Enable or Disable in Windows 10 - Windows 10 Forums
    Event[977]:  Log Name: System
      Source: Microsoft-Windows-Kernel-Boot
      Date: 2015-12-21T21:24:57.590
      Event ID: 16
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      Computer: DESKTOP-C0BS1FA
    Windows failed to resume from hibernate with error status 0xC0000001.
    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Attachment 55925
      My ComputersSystem Spec

  4. Posts : 21
    Windows 10 Home 64 Bit
    Thread Starter
       29 Dec 2015 #4

    Thanks for the help.
    1. I disabled hibernation, and now whenever I press the sleep button on the keyboard, it doesn't crash, well at least so far xD So I'm guessing that key was making the computer go into hibernation instead of sleep mode? Am I correct?

    2. I think the "Driver has stopped responding and has recovered" problem was fixed by creating the TdrDelay variable with a value of 8 in the registry. I haven't had the problem ever since then.

    3. I uninstalled Nvidia drivers in safe mode, restarted, and then installed the newest Nvidia drivers.

    4. Just before I downloaded the Nvidia drivers, my computer actually did freeze with the loading symbol on the mouse going on for 15 minutes. And so I decided to restart the computer. How should I go about fixing this problem?
      My ComputerSystem Spec

  5. Posts : 13,432
    Windows 10 Pro
       29 Dec 2015 #5

    Try updating drivers manually.
    Any devices attached? Besides keyboard and mouse
      My ComputersSystem Spec

  6. Posts : 21
    Windows 10 Home 64 Bit
    Thread Starter
       29 Dec 2015 #6

    Nope, no other devices.
    What drivers should I update specifically?
      My ComputerSystem Spec

  7. Posts : 13,432
    Windows 10 Pro
       30 Dec 2015 #7

    Mouse and keyboard to start with.
      My ComputersSystem Spec

  • Posts : 21
    Windows 10 Home 64 Bit
    Thread Starter
       31 Dec 2015 #8

    Mm well the keyboard is fairly old, and it has no updates. It's from my old compaq computer, but I kept it because it still works and looks great.
    The mouse is from logitech, and it also has no new updates for it.

    I also just went into device manager and pressed the "search automatically for updated driver software" for all of the main components, but it said that all of them are updated, which is a bit hard to believe for me xD
      My ComputerSystem Spec

  • Posts : 13,432
    Windows 10 Pro
       31 Dec 2015 #9

    Device manager pretty rarely does say there are updates available.

    I would recommend to update the Qualcomm Atheros network driver, the data is according to your uploaded file.
    L1C63x64.sys Mon Apr 1 05:15:17 2013 (5158FBC5)
      My ComputersSystem Spec

  • Posts : 21
    Windows 10 Home 64 Bit
    Thread Starter
       31 Dec 2015 #10

    Well I found the specific driver, but sadly they don't have a windows 10 version yet.
    Qualcomm ATHEROS Network drivers for Windows
    Anything else I can do as of now?
      My ComputerSystem Spec

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