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  1.    30 Dec 2015 #21
    Join Date : Jun 2015
    Posts : 12,958
    Windows 10 Pro

    I would like to take a look at the files from the dm log collector to see if I can find anything useful.
      My ComputersSystem Spec
  2.    30 Dec 2015 #22
    Join Date : Dec 2015
    Posts : 16
    Windows 10 Home 64bit
    Thread Starter

    Here ya go.
    This is a fresh scan
      My ComputerSystem Spec
  3.    30 Dec 2015 #23
    Join Date : Jun 2015
    Posts : 12,958
    Windows 10 Pro

    Only 1 driver seems updated, have you tried to reinstall the ATK app?
      My ComputersSystem Spec
  4.    30 Dec 2015 #24
    Join Date : Dec 2015
    Posts : 16
    Windows 10 Home 64bit
    Thread Starter

    Yes. I have the latest version installed that I could find.
    It's worth mentioning that I was still having the faults without the ATK app installed.
    I reinstalled it thinking it didn't make a difference. I use some of its keyboard features.
    Should I uninstall it?
      My ComputerSystem Spec
  5.    30 Dec 2015 #25
    Join Date : Jun 2015
    Posts : 12,958
    Windows 10 Pro

    It would be good to uninstall it while troubleshooting yes.
      My ComputersSystem Spec
  6.    01 Jan 2016 #26
    Join Date : Dec 2015
    Posts : 16
    Windows 10 Home 64bit
    Thread Starter

    Well, we're back to crashing in the middle in of a video editing session, and not just on a boot up.

    But you'll be glad to know that I have remedied this nightmare.
    I have sent the laptop back.
    It will never, ever, ever, ever crash on me again.....ever!

    With that, I am not gonna trash this whole series of laptop from Asus.
    I hope that mine was just a lemon. Of all the reading I have done on this particular subject, one consistent detail that I have discovered that is affiliated with these types of crashes is memory. And because the Memory modules in this machine are soldered, i suspect that there my be a quality control issue with mine. Though it's just a guess. I have run several tests on mine, from mem diagnostics to bench tests that stressed the memory in hopes that it would fail but it never did.

    Besides, my worst fear was that we would have discovered that it was software conflicts and I would have had to run only a certain combination of things to avoid failure. I don't want to have to do that. I should be able to darn well run anything I want and it not fail on me, like every other computer I have ever owned.

    Again, I hate this. This ZenBook is the nicest machine I have ever owned. It's sleek and classy. And it's phenomenally fast!
    From the time I hit the power button to desktop is about 8 seconds and its ready to go.

    Axe, thank you for the time and effort you put in trying to help me.
    It is much appreciated. You sir are a scholar and a gentleman.

    How would have me mark this thread? Mark as solved, (though in truth it isn't) or just leave it to be buried?

    Happy New Year.
      My ComputerSystem Spec
  7.    02 Jan 2016 #27
    Join Date : Jun 2015
    Posts : 12,958
    Windows 10 Pro

    I leave the 'marked as solved' decision to you
      My ComputersSystem Spec
  8.    06 Jan 2016 #28
    Join Date : Aug 2015
    Posts : 20
    windows 10

    I think it was your graphic driver. if u google 361.43 driver you will find lots of ppl having problem with the driver (Windows 10 freezes when on battery in my case)
    this is how you have to remove the driver
    1. download 359.06 driver
    2. in installation window choose custom and from there put a tick on this Clean installation Option ! see if it work
      My ComputerSystem Spec

 
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