Windows 10: Kernel security check error on brand new machine

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  1. Posts : 16
    Windows 10 Home 64bit
    Thread Starter
       27 Dec 2015 #11

    Hmm...I attached the file but I don't see it.
    Heres another attempt just in case.
      My ComputerSystem Spec

  2.    27 Dec 2015 #12

    Are you using 361.43 version of nVidia driver ? If that is correct, rollback to 359.06 version and report back.
      My ComputerSystem Spec


  3. Posts : 16
    Windows 10 Home 64bit
    Thread Starter
       27 Dec 2015 #13

    I am indeed using that driver.
    I will rollback and post the outcome.

    Thanks!
      My ComputerSystem Spec


  4. Posts : 16
    Windows 10 Home 64bit
    Thread Starter
       27 Dec 2015 #14

    Nope. I rolled the driver back and it failed on the very next boot.
    Btw....it doesn't fail on a reboot. But only when it boots from a complete shutdown.
      My ComputerSystem Spec


  5. Posts : 13,345
    Windows 10 Pro
       29 Dec 2015 #15

    Please update following drivers
    Code:
    ASMMAP64		Thu Jul 02 11:13:26 2009 (4a4c7a36)		ASMMAP64.sys
    tbhsd		Wed Oct 10 00:01:42 2012 (50749ec6)		tbhsd.sys
    atkwmiacpi64		Tue Jul 02 10:35:32 2013 (51d290d4)		atkwmiacpi64.sys
    RrNetCapFilterDriver		Fri Nov 01 16:51:24 2013 (5273cdfc)		RrNetCapFilterDriver.sys
    Driver Reference Table - ASMMAP64.sys
    Driver Reference Table - tbhsd.sys
    Driver Reference Table - atkwmiacpi64.sys
    Driver Reference Table - RrNetCapFilterDriver.sys
      My ComputersSystem Spec

  6.   My ComputerSystem Spec


  7. Posts : 16
    Windows 10 Home 64bit
    Thread Starter
       30 Dec 2015 #17

    Well....it did it again this morning.
    I have been conversing with ASUS support about this as well. They seem to think this is a hardware problem.
    They haven't specified which hardware but they suggest that I send it in for repair.
      My ComputerSystem Spec


  • Posts : 16
    Windows 10 Home 64bit
    Thread Starter
       30 Dec 2015 #18

    Well....it did it again this morning.
    I have been conversing with ASUS support about this as well. They seem to think this is a hardware problem.
    They haven't specified which hardware but they suggest that I send it in for repair.

    I hate to do it. This is my first ASUS machine. I fear they will keep it for months before returning it.
      My ComputerSystem Spec


  • Posts : 13,345
    Windows 10 Pro
       30 Dec 2015 #19

    Double posting isn't needed

    Can ASUS explain why they think it is a hardware issue?
    @lsvet1, a desktop driver is different from a laptop driver, little chance the cause for you is the same for the OP.
      My ComputersSystem Spec


  • Posts : 16
    Windows 10 Home 64bit
    Thread Starter
       30 Dec 2015 #20

    I'm sorry. Didn't even realized I posted it twice.

    No, she didn't elaborate.
    I honestly think they don't know. She just suggested that I send it in so "Their engineers could better diagnose the problem".
    And she mentioned that it could possibly be a hardware problem.

    I have since uninstalled everything that I absolutely do not use. I even uninstalled the Nvidia and Intel graphics control software.
    My installed software list is very short now.

    I am gonna try that for awhile.

    It's strange because I was getting the crash on a regular basis. Then after your suggestion of removing Avast, it absolutely stopped, with exception of it failing during a boot here and there. And I guess I could just deal with it. After rebooting it works fine. I have no loss of productivity whatsoever. But its just the principal of it. I spent $1500 on a machine that I expect it to handle what I throw at it.
    AS I mentioned I have always bought Dell products and I never had a problem. As much as I love this machine, it does make it feel kind of less than in my view.

    What is your suggestion, Axe? Is there anything else you can think of that I can try?
    Should I try sending it in and risk the horror stories that I have heard in the past?
    I bought it from Amazon. I could still send it back for a refund. Maybe put a few bucks with my refund and buy something else?
      My ComputerSystem Spec


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