BSOD - KERNAL_SECURITY_CHECK_FAILURE when opening Adobe Premiere.

lukeshoe1993 · 24 Dec 2015

Hi there,

So I just got a new custom Laptop (from PC Specialist.co.uk) and have just installed Windows 10 and necessary software.

Specs
Optimus VII
Intel Skylake i7 6700HQ 2.60ghz
8Gb Kingston Ram
1tb WD Blue HDD (will be swapping for M.2 SSD as boot drive in the future)
Nvidia 960M

I've managed to get it to game and it seemed fine running GTA V up to 50fps; however when I tried to open Adobe Premiere Pro CC 2015 the Laptop BSOD; this has happened about three times now.

Any help with the problem would be great, I've attached the Dump files below.

Thanks

axe0 · 24 Dec 2015

Diagnostic Test

DRIVER VERIFIER

Warning

Please make a backup of your important files and get your rescue media or create one.
Please create a restore point.

Please follow this tutorial to run driver verifier.

Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

Note

Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.

lukeshoe1993 · 26 Dec 2015

Hi there,

Thanks for the reply and advice, I've since tried this and have been met with several irql_not_less_or_equal BSODs before reaching Windows 10 Login screen. I figured I would then instead have to go through each non-microsoft driver one by one to identify the one causing the issue.

Any other advice?
I have attached the new .zip with up to date dump files just in case.

Thanks

axe0 · 26 Dec 2015

Please check your manufacturer, whoever it may be, for driver updates.
This sound driver is very old.

Code:

*** WARNING: Unable to verify timestamp for MBfilt64.sys
*** ERROR: Module load completed but symbols could not be loaded for MBfilt64.sys
0: kd> lmvm MBfilt64
start             end                 module name
fffff800`9f730000 fffff800`9f73e000   MBfilt64 T (no symbols)           
    Loaded symbol image file: MBfilt64.sys
    Image path: \SystemRoot\system32\drivers\MBfilt64.sys
    Image name: MBfilt64.sys
    Timestamp:        Fri Jul 31 05:40:32 2009 (4A7267B0)
    CheckSum:         0000C399
    ImageSize:        0000E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

lukeshoe1993 · 26 Dec 2015

It does seem to be the driver causing the boot BSOD after the Driver Verifier is used.

I've had a route around and it seems to be a Sound Blaster Cinema 2 type sound interface, so I am currently attempting to solve that driver issue and therefore the BSOD issue as a whole.

Thanks again

axe0 · 26 Dec 2015

Let me know how it goes :)

lukeshoe1993 · 26 Dec 2015

Attachment 55460

Right, so I seem to have updated the Audio Driver and am no longer receiving the irql_not_less_or_equal BSOD on Boot; however it still seems that Adobe Premiere is unable to start without causing the original KERNAL_SECURITY_CHECK_FAILURE.

Once again I have attached the Dump files

Cheers.

axe0 · 26 Dec 2015

Following links are links to driver information, it is recommended to update the drivers/software.
Driver Reference Table - PxHlpa64.sys
Driver Reference Table - FPSensor.sys

lukeshoe1993 · 26 Dec 2015

So the first driver is a CD/DVD burner Driver - and is seemingly up to date
The second is a Biometric (fingerprint reader) driver, which has been updated
As well as that I've updated the Airplane mode driver as well.

Restarted and tried Premiere and got the Kernal_Security_Check_Failure BSOD. I have uninstalled and re-installed Premiere with no change.

Dump files attached

Thanks

axe0 · 26 Dec 2015

The attached zip file is empty (22 Bytes), please try uploading again.