Page 1 of 4 123 ... LastLast
  1.    24 Dec 2015 #1
    Join Date : Dec 2015
    Posts : 3
    Windows 10

    BSOD Kernel Security Check Failure consistently caused by Photoshop...


    Hi everyone,


    So I'm working on a brand new Dell laptop, and I've been working with Adobe Illustrator & Bridge CS6 and Photoshop CC almost every day for the last week and a bit (got it December 12th, 2015). Everything's been fine up until yesterday, when the BSOD hit me suddenly while trying to save a file in Photoshop. Since that initial crash I can't even have Photoshop open for more than a few moments without the same thing happening. Each time it's a Kernel Security Check Failure.


    I ran Windows Memory Diagnostic, I ran chkdsk, updated my drivers, did a full system virus scan in McAfee, and even tried uninstalling all Adobe programs, running Adobe Creative Cloud Cleaner Tool, and reinstalling from scratch. The moment I get Photoshop up and running again the same thing happens.


    Google brought me here, and failed to deliver any other answers, so I'm wondering if anybody would be willing to take a look at my minidump files and let me know what might be causing the problem. Photoshop is essential for some important work I'm trying to get through by the end of the year, so any advice is greatly appreciated!


    Minidump files here: Attachment 55130

    Thanks!
      My ComputerSystem Spec
  2.    24 Dec 2015 #2
    Join Date : Jun 2015
    Posts : 12,668
    Windows 10 Pro

    Hi eolai,

    Welcome to the 10forums.

    Please update the network wifi driver from Dell.
    Code:
    ffffd000`21693038  fffff801`ebf4abd2Unable to load image Netwtw02.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for Netwtw02.sys
    *** ERROR: Module load completed but symbols could not be loaded for Netwtw02.sys
     Netwtw02+0x20abd2
    2: kd> lmvm netwtw02
    start             end                 module name
    fffff801`ebd40000 fffff801`ec429000   Netwtw02 T (no symbols)           
        Loaded symbol image file: Netwtw02.sys
        Image path: Netwtw02.sys
        Image name: Netwtw02.sys
        Timestamp:        Thu Jul 16 10:18:43 2015 (55A768E3)
        CheckSum:         006C092C
        ImageSize:        006E9000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec
  3.    24 Dec 2015 #3
    Join Date : Dec 2015
    Posts : 3
    Windows 10
    Thread Starter

    Hi axe0,

    Thanks for the reply! I've updated the network driver, but it doesn't seem to have solved the problem.

    Here's the updated minidump zip: Attachment 55232

    Thanks!
      My ComputerSystem Spec
  4.    24 Dec 2015 #4
    Join Date : Jun 2015
    Posts : 12,668
    Windows 10 Pro

    Please uninstall Dell software, I don't know what program but 1 or more of them is using an outdated driver
    Driver Reference Table - DellRbtn.sys
      My ComputersSystem Spec
  5.    24 Dec 2015 #5
    Join Date : Dec 2015
    Posts : 7
    Windows 10 Pro x64

    Hello, I'm getting this bsod too on photoshop and I think it's a new nvidia driver problem, because I'm getting it after update. I will try downgrade it later(because its 2am in poland), but if you do this before me, please write me if this work. Attachment 55243
      My ComputerSystem Spec
  6.    25 Dec 2015 #6
    Join Date : Jun 2015
    Posts : 12,668
    Windows 10 Pro

    Quote Originally Posted by Fuilares View Post
    Hello, I'm getting this bsod too on photoshop and I think it's a new nvidia driver problem, because I'm getting it after update. I will try downgrade it later(because its 2am in poland), but if you do this before me, please write me if this work. Attachment 55243
    Read BSOD Posting Instructions and create a new thread. Your problem is different then the OP's problem
      My ComputersSystem Spec
  7.    25 Dec 2015 #7
    Join Date : Oct 2015
    Posts : 3
    Windows 10

    Hi eolai,
    as per Fuilares's comment - I would advise you to roll-back your nvidia driver as written in this guide by nvidia.
    The same problem started occuring for me at the same time as you and Fuilare - just try to roll back and report back. I believe that axe0 is much more knowledgeable than me, but this seems like a strange coincidence (My problem sounds exactly like yours - bridge works, but photoshop immediately crashes my system to kernel security check failure. After roll-back everything works fine - took me like 2 minutes to fix this.
      My ComputerSystem Spec
  8.    26 Dec 2015 #8
    Join Date : Jul 2015
    Bowie
    Posts : 43
    Windows 10 Home

    I've just formatted my notebook Lenovo Y510P this week, and I'm also getting this error. I've been using in this notebook Adobe Photoshop CS6 for 3 years without a problem. But now, I install Adobe Photoshop CS6 (x64), and when I open it, I get a bsod "kernel security check failure".

    Nevertheless, I've replaced some dll's and suddenly it seems to work.

    I got an idea. Try to force Windows to run Photoshop with your integrated GPU. Probably, Photoshop is being run by Intel's HD graphics. Try to use your nVIDIA/AMD gpu through their control panels.
      My ComputerSystem Spec
  9.    27 Dec 2015 #9
    Join Date : Dec 2015
    Posts : 1
    Windows 10

    Quote Originally Posted by rambomhtri View Post
    I've just formatted my notebook Lenovo Y510P this week, and I'm also getting this error. I've been using in this notebook Adobe Photoshop CS6 for 3 years without a problem. But now, I install Adobe Photoshop CS6 (x64), and when I open it, I get a bsod "kernel security check failure".

    Nevertheless, I've replaced some dll's and suddenly it seems to work.

    I got an idea. Try to force Windows to run Photoshop with your integrated GPU. Probably, Photoshop is being run by Intel's HD graphics. Try to use your nVIDIA/AMD gpu through their control panels.
    I love you! It worked for me

    This is what I did to fix the kernel BSOD error when opening Photoshop (As mentioned above by rambomhtri - and kudos and credit to rambomhtri for suggesting it)...

    1. Right click on the Photoshop shortcut and click on "Run with graphics processor" and then "Change default graphics processor..."
    Attachment 55560



    2. When NVIDIA Control Panel opens Adobe Photoshop should already be selected in the program settings. Where it says "2. Select the preferred graphics processor for this program:" Change it to High-performance NVIDIA processor and click Apply down the bottom.
    Attachment 55561

    After that I haven't had a problem or the BSOD Kernel error
    I'm running windows 10 though so I'm not sure if it's the same for you if you have a different operating system.
      My ComputerSystem Spec
  10.    27 Dec 2015 #10
    Join Date : Dec 2015
    Posts : 3
    Windows 10
    Thread Starter

    That did the trick! At first I tried reverting Windows to an earlier state (assuming it was update-related) - that worked, but broke a few other programs that I'd installed somewhere between point A and point B. I wound up completely resetting Windows and wiping all my data, and then uninstalled all Dell software from a fresh state, which didn't work.

    rambomhtri's solution worked like a charm though, and thanks to MaxCasey for illustrating it! Everything seems to be working just fine now. Very very happy to have this resolved. Thanks everyone!
      My ComputerSystem Spec

 
Page 1 of 4 123 ... LastLast


Similar Threads
Thread Forum
Solved BSOD Kernel Security Check Failure (ntoskrnl.exe)
I built this computer and even from its first bootup it has given me problems. -first i had bad memory 2 sticks of mushkin DDR3 2400 Blackline. -then windows would not want to install GTA V, because of bad memory. -NOW everything runs fine, but...
BSOD Crashes and Debugging
Win10 BSOD Kernel Security Check Failure caused by ntoskrnl.exe
Hi everyone, I have just reinstalled Windows 10 yesterday. BSOD with Kernel Security Check Failure showed up when I open the video editing software, game works great instead. It never crashed before I reinstalled the OS. I have reinstalled...
BSOD Crashes and Debugging
Kernel Security Check Failure BSOD
My computer will randomly crash with the "Kernel security check failure error" and I have run driver reviver that scans for outdated drivers.I then used this information to manually install some missing pci drivers however i'm still getting the...
BSOD Crashes and Debugging
BSOD: Kernel Security Check Failure (Occassionally)
Hi, I've been gettng BSOD Kernal Security Check Failure lately. I have tried to to Check Disk for repairs and been still receiving errors. I've started with a Fresh install of Windows 8 and upgrade directly to Windows 10. Any help would be...
BSOD Crashes and Debugging
BSOD Kernel security check failure
29243 Recieving the BSOD once a day, at least. My drivers are up to date so far as I know and I've tried various methods of troubleshooting including the steps outlined here: What does the Kernel Security Check Failure Blue Screen error mean?...
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 21:05.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums