Windows 10: Multiple BSOD and hanging Solved


  1. Posts : 12
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
       22 Dec 2015 #1

    Multiple BSOD and hanging


    Hi all. Been getting lots of BSODs and system hanging and restarts. Attached are my files.

    Thanks.
    tayhwah
      My ComputerSystem Spec


  2. Posts : 12,499
    Windows 10 Pro
       23 Dec 2015 #2

    Hi tayhwah,

    Welcome to the 10forums.

    Please uninstall Avast, use Windows Defender as alternative and let me know how it goes
    Avast - Uninstall Completely - Windows 7 Help Forums
    Code:
    *** WARNING: Unable to verify timestamp for avgmfx64.sys
    *** ERROR: Module load completed but symbols could not be loaded for avgmfx64.sys
    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My ComputersSystem Spec


  3. Posts : 12
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       10 Feb 2016 #3

    Hi there. Thanks so much. I System has been stable for a while now after avg has been uninstalled. But I have had a few system restarts without triggering any minidumps. So should I consider this solved? By the way, what's freaking up with the mouse in windows 10??? It kept double clicking when I single click and when I tried selecting sections of text on a webpage, it would stop working or select the entire page.
      My ComputerSystem Spec


  4. Posts : 12,499
    Windows 10 Pro
       10 Feb 2016 #4

    Hi Tayhwah,

    Please note that there are a few different crashes
    1. Sudden restart/shutdown crash,
    2. Bluescreen crash,
    3. Freeze crash.



    Only with option 2 dumps are being created.
    With a freeze crash the system doesn't respond which makes the functions for generating a dump won't be used as they can't be called.
    With a sudden restart/shutdown crash the system doesn't have time to create a dump.

    Are the drivers of the mouse up to date?

    You might want to create a thread at another part of this forum for the restart problem, this way others who are more experienced with it will look at it faster
      My ComputersSystem Spec


  5. Posts : 12
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       24 Feb 2016 #5

    axe0 said: View Post
    Hi Tayhwah,

    Please note that there are a few different crashes
    1. Sudden restart/shutdown crash,
    2. Bluescreen crash,
    3. Freeze crash.



    Only with option 2 dumps are being created.
    With a freeze crash the system doesn't respond which makes the functions for generating a dump won't be used as they can't be called.
    With a sudden restart/shutdown crash the system doesn't have time to create a dump.

    Are the drivers of the mouse up to date?

    You might want to create a thread at another part of this forum for the restart problem, this way others who are more experienced with it will look at it faster
    Thanks axe0. I have had 1 and 3 happen to me since removing AVG. Yup, the mouse driver is updated. It's just annoying when I need to paint something. The mouse kept dropping signal and I have to remake the lasso.
      My ComputerSystem Spec


  6. Posts : 12,499
    Windows 10 Pro
       24 Feb 2016 #6

    I can try to help you with your problems, but I'm a bit limited in troubleshooting with freezes and shutdowns, I understand some things of the basics but there it stops.
      My ComputersSystem Spec


 

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